Vanillaetc reviews

Vanillaetc reviews

Excellent
9.5
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Review by confirmed purchaser

Exceptional Service

I ordered some vanilla pods from Vanillaetc . They came very quickly and were extremely well packaged . And they smell divine !!
vanillaetc.com

Reply from vanillaetc.com

Thank you for your review. I'm glad they arrived quickly and Enjoy those Vanilla Pods.
Best Regards,
Graham Bruce - www.vanillaetc.com
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Review by confirmed purchaser

very good

Prompt service delivery next day better quality then you can buy from supermarkets very well pleased.
vanillaetc.com

Reply from vanillaetc.com

I am glad that you were happy with your vanilla pods and our service and thank you for taking the time to write your review.
Best Regards,
Graham Bruce - www.vanillaetc.com
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Review by confirmed purchaser

********* EXCELLENT **********

Fast, efficient service and fabulous products which arrive on time a beautiffuly packaged 10 out of 10.
vanillaetc.com

Reply from vanillaetc.com

Thank you for your review and thanks for your business and I am pleased that you are happy with everything, thanks for taking the time to write a review its much appreciated.
Best regards,
Graham Bruce - www.vanillaetc.com
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Review by confirmed purchaser

Yet to open the packet but looks good. waiting for some spice bottles to arrive before opening and processing

Product looks great and very prompt service. Very well packaged. Thank you!
vanillaetc.com

Reply from vanillaetc.com

Thank you for your review I am glad your Vanilla Pods arrived safe and sound, Enjoy.
Best Regards,
Graham Bruce - www.vanillaetc.com
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Review by confirmed purchaser

Fabulous quality, Fabulous service - arrived next day, Just Fabulous! Thank you

Could not have asked for a better service and quality product!
vanillaetc.com

Reply from vanillaetc.com

Thank you for your great review its lovely to receive your comments. I am happy you were pleased with your Vanilla Pods.
Best Regards,
Graham Bruce - www.vanillaetc.com
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Review by confirmed purchaser

Sweet Treats made easy

Great service vanilla arrived next day packaged well with compliment slip etc. Felt as a valued customer. The pods are by far the best ! have obtained in Britain, juicy and plump. Supermarket products only had 2 per pack at nearly £3! Made some lovely pannacotta. Thanks Graham.
vanillaetc.com

Reply from vanillaetc.com

Hello, its lovely to hear your comments. I love vanilla pannacotta too, especially with some juicy Scottish raspberries in the bottom as well.
Best Regards,
Graham Bruce - www.vanillaetc.com
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Review by confirmed purchaser

Great product well packaged will use again

Very swift postage and will use again.
Many thanks.
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Review by confirmed purchaser

Better than I expected!

Not only is the vanilla of the highest quality, it arrived extremely quickly and beautifully packaged. I think I have some Christmas presents solved!
vanillaetc.com

Reply from vanillaetc.com

Thank you for your review, its much appreciated. I'm glad you were pleased with your Vanilla Pods.
Best Regards,
Graham Bruce - www.vanillaetc.com
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Nice, easy and fast

I got a few vanilla pods from this website. Everything went smoothly, my order was dispatched on the same day of placing the order and I received it in no time. Will use again.
P.S: very nice packaging as well, adds an extra personal touch!
vanillaetc.com

Reply from vanillaetc.com

Thank you for your review I'm pleased you were happy with our service.
Best Regards,
Graham Bruce - www.vanillaetc.com
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Review by confirmed purchaser

the taste of Madagasca

Just bought Vanilla Pods from Graham Bruce, fantastic aroma when I opened sealed package to use one, and the taste was the same, will certainly buy from them again.
vanillaetc.com

Reply from vanillaetc.com

Thank you for your review. I am glad that you were happy with your Vanilla Pods. Many thanks for taking the time to write your review.
Best Regards,
Graham Bruce - www.vanillaetc.com
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Review by confirmed purchaser

Very good and helpful service. Royston Springett

Very good and helpful service. Royston Springett
vanillaetc.com

Reply from vanillaetc.com

Hi, thank you for your review I hope you are enjoying your vanilla powder.
Best Regards,
Graham Bruce - www.vanillaetc.com
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Review by confirmed purchaser

HOT STUFF Vanilla etc!

I ordered vanilla pods for the first time from Vanillaetc. when, yet again my usual supplier was uncontactable.

The pods at Vanillaetc. we're considerably cheaper and so I was expecting a lesser quality or a smaller pod - I was so pleased when my pods arrived, beautifully packaged, the very next day (living in the remote Scottish Highlands that really is something special) and the quality was more than equal to my previous supplier.

Well done on a first class service Vanillaetc. ... guess who will be getting my business from now on?
vanillaetc.com

Reply from vanillaetc.com

Hi, Thank you for your review its most appreciated and its nice to hear that you were satisfied with the quality of the Vanilla Pods and the service you received.
Best Regards,
Graham Bruce - www.vanillaetc.com
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Review by confirmed purchaser

Ultra fast deliver for top quality products!

Hi I needed some vanilla pods mega quick to make some vanilla ice cream, my 1st ever atempt! I googled' vanilla pods ' which led me to come accross Vanillaetc. First of all i was impressed with the classy layout of the site,easy to find what i need.
Eventually ended up buying some vanilla extract with beans aswell as pods.
Arrived superfast well in time for my need, the packaging and presentation is 2nd to none, with such a nice personell touch . I certainly wasn't disappointed when i used my vanilla products, top class quality!! So when i emailed the company ,i never expected a reply ,a day later ,they gave me all the info i wanted to know !

So professional ! with a personal touch! Great!
vanillaetc.com

Reply from vanillaetc.com

Thank you for your great review. Its really nice to hear your comments and I am pleased you were satisfied with your purchase. Happy Baking.
Best Regards,
Graham Bruce - www.vanillaetc.com
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Review by confirmed purchaser

Who knew vanilla pods could look so good?

I would definitely recommend vanilla pods uk. I have ordered pods before which are much cheaper than the super market and they despatch really quickly, almost the next day. Since the name has changed to Vanillaetc they have definitely upped the marketing. My order arrived in a 'gift wrapped' package, complete with tissue paper and a tag.
vanillaetc.com

Reply from vanillaetc.com

Hello and thank you for your review. It looks like you have my company mixed up with another we have always been Vanillaetc. Enjoy your Vanilla.
Best Regards,
Graham Bruce - www.vanillaetc.com
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Review by confirmed purchaser

A Curate's Egg

The good: all the items were in stock and arrived quickly.

The bad: the shipping was exorbitant and the cost, as shown on the postage label ,was just half what I had actually been charged. I bought a variety of essences. All bore different "Sell By" dates, which I understand, but a couple expire in only a month's time.

The "bad" leaves a less then pleasant taste in the mouth and a feeling that the seller was trying to exploit me.
vanillaetc.com

Reply from vanillaetc.com

I must say that I was a little more than agrieved by your comments. With regard to what you say about the p&p charges. I actually quite agree it was exorbitant and that is why I refunded you on the day £5 from the cost of the p&p charges. Please see the note I added to your printed invoice which was included with your parcel. ( Partially refunded your p&p charges ( £5 ) as the way the system charges p&p at the moment it sometimes charges too much. We are in the process of changing the system but unfortunately it is rather a lengthy process.(Now completed)
Thank you for your order.
Best Regards,
Graham Bruce
With regard to the sell by dates yes I agree there was one which only had a month left on the date which I'm afraid to say I had not noticed but still within date and I have now refunded the cost of this aroma.
The comment about trying to rip you off could not be further from the truth.
Best Regards,
Graham Bruce - www.vanillaetc.com
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Review by confirmed purchaser

What other flavour is there apart from vanilla, when making ice cream.

This is the first time that I have used your vanilla, and I must say that the packaging was very good. I have great hopes for the flavour of my custard and ice cream.
vanillaetc.com

Reply from vanillaetc.com

Hi, thank you for your review. Its good to get customer feedback on there experience with my company I'm glad that you were pleased with your purchase of your Vanilla Pods. Happy baking.
Best Regards,
Graham Bruce - www.vanillaetc.com
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Review by confirmed purchaser

PROMPT SUPPLY OF QUALITY PRODUCT

THIS IS THE FIRST TIME I HAVE BOUGHT VANILLA ON THE INTERNET; THE RETAIL PRICE OF PODS IS A RIP OFF. I CANNOT FAULT THE SERVICE OF VANILLAETC. THE PRODUCT WAS COMPETITIVELY PRICED AND THE QUALITY GOOD. WOULD RECOMMEND IT TO ANYONE AND WILL BUY FROM VANILLAETC AGAIN
vanillaetc.com

Reply from vanillaetc.com

Thank you for your review. I'm pleased that you were happy with your products and service and thank you for taking the time to write your review.
Regards,
Graham Bruce - www.vanillaetc.com
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Review by confirmed purchaser

Excellent in every way

All I can say is excellent, got my order quickly, everything was well packed, I made a mistake about P&P and Graham sent me some free vanilla pods.
I would recommend Graham to anyone, and I will be getting all of my vanilla items from Graham.
Thank You Graham.
vanillaetc.com

Reply from vanillaetc.com

Thank you for your review. I am glad you were pleased with your products and service, Its great to get your comments.
Best
Regards,
Graham Bruce - www.vanillaetc.com
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Review by confirmed purchaser

Very prompt delivery and service and good value. Thank you

Very prompt delivery and service and good value. Thank you
vanillaetc.com

Reply from vanillaetc.com

Thank you very much for your review. I am happy you were pleased with your purchase from us.
Best Regards,
Graham Bruce - www.vanillaetc.com
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Review by confirmed purchaser

excellent service, quality product with very thoughtful extras for wrapping

excellent service, quality product with very thoughtful extras for wrapping
vanillaetc.com

Reply from vanillaetc.com

Its great to get your feedback, thank you for your review.
Best Regards,
Graham Bruce - www.vanillaetc.com

vanillaetc.com Details

About this company

Vanilla etc was founded in 2011 by former chef Graham Bruce “I started cooking in my parent’s pub, back in the 60’s – a gastro pub before its time. It was my mum that first got me hooked on cooking – she was an amazing pastry chef. My lifelong love of vanilla started with a bite of one of her heavenly vanilla meringues and a slurp of her to-die-for custard For over 40 years I worked in the kitchens of some great gastro pubs and restaurants around Kent, Over time I realised that not only were my favourite dishes always sweet, but they also almost always contained vanilla. The Chanel No. 5 of the spice world, Bourbon Vanilla inspired my signature dishes – Vanilla Pannacotta, Crème Brule, Sticky Toffee Pudding, Classic Crème Anglaise, Baked Vanilla Cheesecake and hand-made ‘Vanillicious’ ice cream. Throughout my career, I found it hard to source high quality vanilla products in the UK. This was a big source of frustration for me, and so, after finally tiring of the antisocial lifestyle of being a professional chef, I set up Vanillaetc.com to import high quality vanilla products to the UK. Regards , Graham Bruce

Visit Vanillaetc

Contact information

Call us on: 01535280021
We live here: United Kingdom

Category

Vanillaetc is ranked 3 out of 7 in the category Catering

Vanillaetc is ranked 33 out of 182 in the category

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