great store and excellent selection, but in all honesty, if you are charging quite high postage rates, you do need to step it up with dispatching orders out more quickly. I do all my shopping online, and have no problem paying for P&P, but I've never had to wait so longer between paying and dispatch. (Not complaining here - just constructive feedback)
in my eyes van mildert took to long in sending out my order! It took a total of 6 days, i rang up chasing my order and they said it hadnt been sent out because the girl who does it is on holiday.....! Next time i will go in to the shop.
Thankyou for making your website so easy to use and thankyou for the quick delivery! Everything was packaged well and the item was in immaculate condition! I am really happy with the service I recieved! Will definatley be using again in the future :)
Not happy guys . Ordered over a week ago , phoned up yesterday to find out if the parcel was going to turn up . Was promised an email with a tracking number, which I never received . And as one item was a birthday present for my brother who was down visiting this weekend . I've now got to send it to him .
I bought two pairs of cruyff trainers online then went into the shop were they were dispatched from in the metro centre only two find i'd paid £20 more online than in the shop. When i asked one of the assistants he said he had sent the trainers out the day earlier but there is nothing they can do to credit me back the £20 as the internt side is seperate to the shops. Not very good customer service really.
Excellent service with the added bonus of using Paypal makes it a secure online transaction...
All top quality brands, user friendly website, great sale offers. Had some goods that were too small for me. From the returning my items to the receiving the correct size ones, the turn around was a matter of days. Unbelieveable. Very helpfull customer services. Could'nt fault them & will 100% recommend to anyone/friends (which I have) & will deffinately use again. Fantastic
Van Mildert.com is a very Nice site of orders. Sorry for my misérable english !
The Vivienne westwood shoes arrived in good time very quick delivery, As i ordered the shoes for my daughter as a present i was dissapointed that i opened up the lovely presented box to find that the shoes had scratches on the 'red heart' which is at the front. I showed my daughter the shoes to see if she would like to keep them or return them, but as she wanted to keep them i did not take the matter any further but was quite upset to say i payed £120 for them.
First time I have ordered from this company and it wont be the last. Their service was excellent the best I have had from any other online company. I would highly recommend them to anybody who is looking for a fast and reliable service. I will certainly be using them again.
ordered the item, paid for 'express delivery' £5.50 2 days later i realised that the item hadnt been delivered..contacted Van Mildert who said they would refund the £5.50, then rang back the next day for update on the order and was told it wasnt in stock, do i want anything else.....
The best on line venue I have ever shopped on, excellent range, clear descriptions & photos, very quick delivery beautifully packaged. I can't rate them enough. I will always visit here first from now on
Thank you for your A class service
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