Vax Ltd reviewed by

South Ockendon, GB

6 Reviews

trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

Excellent warranty and prompt service

Had a few issues with the VAX VX model – plastic handle splitting – replaced quickly under warranty and in the end the unit just “smoked” but within the 2 year warranty period.

The warranty process was painless (no problems with contacting them) and it was replaced with a similar, in many ways superior model the Mach 8 – they have definitely increased the build quality and it’s quieter and more powerful.

Good to come across a company that honours its warranty and I'll definitely buy from VAX again despite the issues.
    Comment (?)