Popped into my nearest Click & Collect shop in my lunchbreak to collect my Very parcel. "Sorry, guv, said the newsagent. I'm on my own and cannot leave the shop unattended. You'll have to come back another time". That's what I call exceptional customer service. Shall be using this process again, most definitely.
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We're sorry to hear of the service received when you went to your chosen collect+ store to collect your parcel. At this point, we can only direct you to collect+ regarding this as we are not directly associated with collect+ stores. If you have any issues with your account we can help with, please email us at Network@VeryHQ.co.uk.