I was so impressed with the prices and service, i placed a second order just days later. Saved pounds on my Sia hurricane candle holders and they arrived next day.
Will definitely be using Verynice2 again!
Liked the attention taken as a first time customer....very different to other on-line purchases.Very quick delivery and I loved my rolos for Valentines Day......even though you said it was your last pack I got another one in my second order...great touch......keep this kind of service special and you will succeed even more!
they forgot one thing at first but the company quickly arranged another shippment.
quite timely and good quality. will come back next time~
Goods arrived in very good time.
Congrats on the choice of delivery company. They text the day before to tell me they would be coming. Then they text again in the morning delivery. Then text me once again to give me a one hour slot that they would deliver. Wonderful.
I was actually at work where the goods were being delivered. But it was still very useful for keeping an eye out. Excellent service.
Despite initial problem with PayPal which meant my order wasn't acknowledged by Verynice2 for 48 hours their customer service team helped sort out the matter quickly and effciently and refunded £5 for late shipment.
Goods were as described and well packed.
This was my first purchase through very. I ordered the 30 litre simplehuman pedal bin. It was great value. It arrived well within the given delivery slot and was very well packaged. It is a great product and doesn't take up too much space in my very small kitchen.
This was a really enjoyable online shopping experience and one that every seller should take note of. The item arrived extremely quickly, the product itself was exactly what I was expecting and the price was very reasonable. All in all I am very satisfied and would look to deal with them again. Thank you
Ordered goods and paid extra (c£19) for delivery last Saturday. Three days on, still no goods - so sadly cannot rate them! Had an email to say the parcel had been despatched and nothing more. Although I have emailed the firm today I have received no explanation for non appearance of goods. Rating should be NO STARS but I was required to put something in there unfortunately.
Just had a superb online shopping experience with Verynice2.com.
Nice selection of products on their website, which was very easy to navigate.
Excellent communications with order confirmation and tracking. The order was despatched within 24 hours, and delivered the day after.
Order was delivered via UPS, who also have excellent tracking facilities. My 4 items came immaculately protected in bubble wrap.
All in all - would definitely buy from Vernice2.com again!
Wont be ordering from Verynice again. Sent an email to complain about the 24 hours delivery charge when I had to wait 3 days to receive the item. Had no response at all. Not even a sorry. Pretty disgusting way to run a business.
UPDATE: I have now had a response and a refund on my delivery cost. I understand my order was placed at the busiest time of the year (Christmas), so a delay can be excused. I was more annoyed at the lack of response from VeryNice than at the delay, as I still received the item before Christmas,
Didn't receive a notification email when the product was dispatched (as the order placement email had stated) but once I chased by email I received an immediate response with tracking details. The product arrived in time for Christmas and we're really happy with the quality.
It's a well designed, well made product except for one thing - the clip which holds it on to the worktop slides off, which is a nuisance because you only need breathe near it and it falls into the sink. It's a shame because, other than this, it is a really well thought out, well made product.
This is just what we wanted. A previous supplier sent a damaged item which I had to return. This was properly packed and was delivered within two days of ordering.
Nothing much else to add to be honest. Easy to place my order, stock arrived quickly and goods were well packaged. I would have ordered more if you'd had the stock!
No problems whatsoever. Many thanks and Merry Christmas!
I have just bought the James Martyn Knives as a christmas gift for my son, I am really pleased with them and the price was really good. My only dissapointment was they were advertised with a free gift of a chopping board and yes you quessed right the chopping board did not arrive which was a bit of a let down. On a good point the knives are really good and ideal for a trainee chef or lthe amature cook who likes having the right equiptment. On Monday I recieved a phone call from the company apologising for the chopping board not arriving and that they would send me one straight away.Tuesday lunch time my chopping board arrived and I was really pleased with the quality of this free gift. I would like to thank this company for their promt attention to this problen and the extremely polite way that they delt with the situation. I have already placed another order with them and am sure I will use them many more times,I would not hesitate to recommend them to others.
We ordered a dinner set. It was dispatched very quickly and arrived in a well padded box. Sadly a mug was broken. I phoned them and they immediately posted out the replacement mug even better wrapped and it arrived safely. Happy to recommend them.
I trawled the web for a ceramic fish platter and was delighted with this catch. A good size, attractive design and the right price.
Highly recommmended - except I caught the last one!!
Stephen John Wright found this review useful
Not altogether pleased because I ordered a paella pan with green handles. I specifically ordered from you because I wanted coloured handles. You sent one with aluminium handles. When I checked back on the internet it said the pans with green handles were sold out. That was not the case when I ordered it.
A part of my parcel was missing. Within 2 days I received the missing items. Unfortunately they were the wrong items. After a phonecall the correct items arrived shortly after. This I feel is the way a good after sale service should be. At all times the person I spoke to was friendly and pleasant.
Would recommend them to anyone!
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