I ordered an item on Monday at 8am and paid for 1-2 day priority delivery. Item was not even dispatched until the afternoon of the day after (this is supposedly priority to them). Still not received now on Friday.
Requested the priority postage charge to be refunded as I had not received a priority service, request was denied.
The person I was conversing with via email was blunt and completely ignorant of my situation, said if the item hadn't arrived in 15 days they would 'consider' a refund.
I've cancelled the order and will be raising an issue with Paypal for a full refund.
The items arrived quickly and extra packaging had been used to protect one of the more fragile items which was a nice touch.
Would be happy to recommend and would definitely be willing to use them again.
A. very helpful company, offering advice and very competitive pricing.
this company gives excellent service and quick delivery i've been paying £29 odd for this treatment for one dog from my own vet, and you only get 3pipettes. With vetimed i treated both the dogs for the next 4mnths for £25.49, so if i give you the web address you can save money and buy treatment for your dog from them.
Item was delivered 2 days after order was placed using normal 2nd class mail at no cost to me - can't get better than that!!!
Price of item very competitive - will definitely order again providing prices remain low.
The best price I could find by miles and their standard free delivery landed the goods at my door the following day. Now that is service!
I have ordered several times now from Vetimed, I have found it very easy to order online and the products arrive within a few days using their, 'Free Pos
This purchase was for VetPen needles and were the most competitive price I have found. Not sure why pet needles are so much more expensive than the same for humans.
arrived quickly - good price
Having just placed my order with Vetimed I was very impressed by them. My order was not very big but I was still treated with absolute professionalism. I placed my order on line late one evening and received it within 36 hours! there was a problem with my prescription going through and I was contacted by someone that evening after 9pm to sort it to enable them to get the order processed quickly for me! The ongoing updates by email and all my dealings with this company have been excellent and their prices are very good. I will be continuing to use this company saving myself £40 per month on my horses prescription; I would recommend anyone to use this Vetimed.
Have used other online pharmacies before for my dogs prescription and it's seemed to be a time-consuming process, from having to scan in the prescription and then have to put it in the post additionally, and then the turnaround to get the actual item in the post has taken almost a fortnight before!
Really pleased to discover that's not been the case with my most recent order with Vetimed. The item arrived within a couple of days and was exactly as ordered, with a minimum of fuss. All that and the price was really competitive too. Will definitely use again!
I have just used Vetimed for the first time and was very impressed with the website and service. I will definitely be using them in all my orders for my pet dog for the future which will be ongoing from now on as my lovely Golden Retriever is 11 and she needs permanent medication. The one thing that stood out for me was the fact that there is no postage charge - this is a must for me as everything is going up in price. Thank you and I look forward to doing more business with you.
Vetimed saved me £70! I could not find anyone cheaper. They were very helpful, and quick to respond to any of my queries, and my parcel arrived a day later. I highly recommend them to anyone, could not fault them. Thank you very much
I like this company,very helpful when I had difficulty getting my prescription sorted for emailing.I had a phone call from the director of the company which was very reassuring.When you order items on line it can be devoid of human contact of any kind ,so having a phone call was really good.
The site and prices are great. There was a slight issue receiving the scanned prescription which I had to chase but once that was resolved the order was discpatched within 2 or 3 hours and was received well within 24hrs.
I'm sure the next order will go smoothly and as efficiently.
I also appreciated the first porder discount.
Hi found this new comppany on the web and after searching for medication for my dog this one proved to be way out in front, so I ordered and had a bit of trouble [my fault] next thing I know they were on the phone to me helping me out. Received the medication quickly and it was the best price by far.
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