viagogo reviews

viagogo reviews

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Good place to find cheap tickets

for events where it's impossible to get tickets, viagogo is the place to find them. I highly recommend this. Also you can sell your tickets here if you are unable to make it to the event. nice platform for buyers and sellers
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worst communication ever

I've been trying to sell two tickets for about a month - and my tickets are not listed because for one of them they cannot guarantee that a buyer will receive it on time (the event is in two months). When I asked why is it so, I keep receiving emails about other events that i bought tickets several months ago. The second ticket cannot be uploaded because they won't add an event - actually it is possible to buy tickets to that event, but it is impossible to sell them. The problem is, they do not explain why, and again, keep on sending me emails about totally different problems. I can accept the fact that they don't want to sell my tickets, but I need a clear answer, not some random texts. One thing I know - I will never use this website again and will advise others from using it, it is a complete nightmare!
Viagogo

Reply from Viagogo

Hello,

Could you please send us your listing ID so we can look into this further for you?

Kind regards,

viagogo
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I will never use them again

My husband bought me tickets to see Robbie Williams as an anniversary present, they have arrived today and we are absolutely horrified that having paid $332.22 per ticket the ones we have received have a face value of $169.00 per ticket add to that the $99.66, (extortionate in anybody's books) booking fee plus the $15.95. We have ended up paying $780.05 (if you add up the cheaper tickets we have received plus the costs it equals $453.61 where has the difference of $326.44 gone????? We await a reply to our email!!!
Viagogo

Reply from Viagogo

Dear Diana,

Thanks for getting in touch through Trust Pilot.

viagogo is a ticket marketplace that connects people looking for tickets with those who have tickets to sell. The seller sets the price and the buyer can choose when to buy, which date to go, where to sit and how much to pay. viagogo’s role is to guarantee every ticket traded on the marketplace.

Kind regards,

viagogo
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Review by confirmed purchaser

wow what a night

three main points made the night:

hassle free booking tickets
hassle free ticket arrival on line
great two hour concert

what more can I say
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Review by confirmed purchaser

5 STARS!!!

i recommend this to everyone great service and my tickets came a couple of weeks before the concert. id be using viagogo again.
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Review by confirmed purchaser

Fantastic prices and easy to complete transaction!

I bought Gary Barlow tickets after finding them cheaper on this site! It was so easy to purchase them and very reliable! I've used it again for another concert soon! I would def recommend to a friend and will be using viagogo again soon! Far easier and quicker to use than other ticket sites! Brill!!!
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Review by confirmed purchaser

Amazing

First class service. True to what it says.
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Review by confirmed purchaser

OVERPRICED

Tickets delivered on time and no hassle booking but £58.95 for a ticket with a face value of £39.50 is taking the p*** and then with booking fees and postage the total price ends up as £71.55

NEVER AGAIN VIAGOGO

YOU CAN STICK IT !!!!!!!!
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Review by confirmed purchaser

Plenty Of Seat Choice, Good Communication

The seats I chose were amazing and worth every penny for a concert that sold out in minutes. Great communication, would definately consider in the future.
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Review by confirmed purchaser

great night out

Had a fantastic experience with tickets to see Justin Timberlake, had good seats and a great night
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Review by confirmed purchaser

seats as good as expected

seats were as listed great, received tickets recorded needing to be signed for in plenty of time. the follow up email making sure I had received tickets was a great follow up. Had a great eve.
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Review by confirmed purchaser

Fake ticket

The ticket was fake so I couldn't get into the event.
Viagogo

Reply from Viagogo

Hi Brandon,

Really sorry to hear this.

Please send us your transaction ID so we can look into this further for you. Someone from our Customer Services team will be in touch.

Thanks,

viagogo
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Review by confirmed purchaser

Very easy to use.

I have bought tickets twice from viagogo and I can honestly say the service was superb. Very easy to obtain tickets.
The only downside is tickets are a bit more expensive which is ok if this didn't then include booking fees and vat. The added expense makes the tickets quite pricey.

I would have no problem recommending viagogo to my friends.

Thankyou
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Review by confirmed purchaser

excellent service but expensive

excellent service but expensive
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Review by confirmed purchaser

EASY AND QUICK AND DAM GOOD SEATS

WENT ON LINE AND FOUND DATES AND SEATS FOR DANCING ON ICE SO EASY JUST CLICK CLICK AND GOT PRICE AND BOOKED GREAT THEN PRINTED OFF TICKETS NO PROBS AT ALL
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Review by confirmed purchaser

Bargain for excellent tickets

Tickets were just as shown on line collection was quick efficient and I would definitely use service again
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Review by confirmed purchaser

THANK YOU for my dream come true tickets for The 1975 at The Royal Albert Hall

This was the first time I had used Viagogo and they are my new super heroes as it was the one and only place to get these gold dust tickets to see the best band on the planet, The 1975 at The Royal Albert Hall. We were in row F to the right hand side (facing the stage) which meant we were only 4 rows from the stage so I had a FANTASTIC view and was 'very close' to Matty Healy whilst he was owning that stage, much to my absolute delight and all of this was thanks to Viagogo (THANK YOU THANK YOU THANK YOU).
I HIGHLY RECOMMEND Viagogo for making this fans dream come true. I will certainly use you guys again!
Gill :o)
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Review by confirmed purchaser

Overpriced

I was very upset to find out that I had paid so much for my tickets, I could have got them at half the price I paid through a different web site. I had never heard of Via GO GO before. I will not use you again. On the plus side the tickets arrived quite quickly after I had ordered them. Myself and the 2 friends for whom I purchased the tickets are all pensioners and can ill afford such prices.
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Review by confirmed purchaser

Easy peasy

Buying tickets was pain free and easy they turned up in plenty of time and made the whole experience much more enjoyable :-)
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Review by confirmed purchaser

Pretty good.

Enjoyed the show. Was disappointed though when I arrived at the Cambridge corn exchange I found that the ticket was actually and available seat and instead of only being 2 rows from the stage I had to sit at the very back of the floor seats. Was a bit disappointed but enjoyed the show still.

Viagogo Details

About this company

viagogo is an online ticket marketplace that enables people to buy and sell tickets to live events. viagogo guarantees every transaction.

Visit viagogo

Contact information

We live here: Switzerland

Category

viagogo is ranked 8 out of 9 in the category Online Marketplace

viagogo is ranked 103 out of 128 in the category

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