Easily reliable: You get better than what you expect
So I needed to get a ticket for the 2013 Europa League Final between Benfica and Chelsea, but didn't know how things worked with Viagogo. I took my chances because it seemed secure enough, although I was affraid I wouldn't get my ticket in time. Luckily, they told me when and where to collect it. All I needed to do was to bring my ID and a printed copy of the email they sent me saying my transaction was confirmed. I looked for a Viagogo representative at the lobby (I literally asked the receptionist where he was), and this representative sent me to a room in which some really cool people were taking care of that business with a few more Benfiquistas. It was a quick, simple and easy process. Plus, de seat was better than what I thought. I was seated next to a lot of Chelsea fans though, but it was a great match nonetheless and I know I'll count on Viagogo again.
To reply as a company, please log in to your business account.