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trustpilot stars

MESS UP

I AM ATTENDING THE JESSIE J CONCERT ON TUESDAY 29 OCTOBER. I PURCHASED SOME REALLY EXPENSIVE TICKETS THROUGH YOU AND AS I AM TRAVELLING TODAY I CHANGED THE DELIVERY ADDRESS TO MY LONDON HOTEL A WEEK AGO THROUGH THE CHANGE DELIVERY ADDRESS OPTION IN MY ACCOUNT. I NOW NOTE FROM YOUR EMAIL THAT YOU ARE DELIVERING THE TICKETS TO MY INTERNATIONAL ADDRESS AND YOU NOTE THE HOTEL AS THE BILLING ADDRESS !!! I CANNOT REACH YOU BY EMAIL OR PHONE AND I WILL NOT RECEIVE THE TICKETS IN TIME. VERY DISAPPOINTED...


3575907 transaction number posted.
    viagogo
    TrustScore 3 / 10
    44 Reviews

    Reply from viagogo

    Hi Maria,

    Our customer service team was in touch with you to confirm that the tickets would be delivered to your London hotel address. Hope you enjoyed the show!

    Thanks,

    viagogo
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