Same experience Do NOT rely on these ppl They cancelled my SFO cruise a day or 2 before When I rang the cruise provider Red and White they had no record of the booking I have replied requesting a refund If I don't receive I will bring them to the highest court in the land I have all correspondence recorded Viator you picked the wrong woman :-P
I was very appreciative at how easy and well detailed the activities were on the website. It helped me plan the trip much easier as far as what activities to do what day and at what times. The confirmation emails were easy to follow and print. And I actually made a mistake in booking one tour, and Viator was most helpful in doing the leg work in changing the date to the correct day. I am very pleased and will use this site in the future.
I have used Viator to plan and book exciting and memorable tours and activities over the last few years. Each time the bookings have gone through without problems and all the activities have been as good if not better than described. If the tour or activity has been included on the Viator site it can be trusted to be good value for money. This gives confidence to make Viator a one stop site.
Easy to use website, huge variety of tours&activities available to choose from. Local operator in Rome easy to contact & has been extremely flexible & accommodating with pick up/drop off arrangements. Fantastic resource for travellers of any age.
I live in Australia & have booked multi day trip&single day excursions.
Booked a tour to niagara on the lake, Canada. Tour included winery lunch. Called on Monday before tour on Thursday. Now, find out lunch not included but will be given credit. 6 women on tour. They will credit me $30.00. Are you kidding me? Where in the United States or Canada can 6 women eat for $30.00? I have traveled all over the world on tours. This was the worst I have ever experienced. A word to the wise, do not use Viator!
This is a brill website to book your specialist trips abroad - easy and no nonsense site...
I am so happy to find viator. I booked with them as I don't have to pay in euro but in US dollars. The price of the tour is same as that of the tour operator. Also I was able to get immediate help from questions I have before I booked the hop on hop off tour for Athens. Hopefully , we get good service too from the tour operators city sightseeing.
When you're looking for a tour & things to do in any place in the world, Viator is the only site you need to see. It offers a variety of these with insider recommendations and it's reliable & efficient. Moreover it's cheaper & takes out the hassle of queueing in lines for attractions & losing precious time. Better book ahead & everything will be taken cared of. You only have to enjoy your vacation.
I was so overwhelmed with planning the "perfect" trip to Europe for my family and didn't know if I could pull it off. A travel agent friend turned me onto Viator to arrange excursions from the various towns and countries I wanted to visit. After looking over all the trips and reviewing all the comments posted by people who had gone on the tours that Viator offers, I was able make confident decisions and was no longer stressed out about planning our vacation, rather I could wait to leave on our trip. Only problem now is that I want to add on another week or so just so we fit in more tours and excursions that Viator has to offer. Oh well, I guess we'll have to save them for next time!
I enqired about port to airport tranfers in Singapore next March. The assistant dealt with my enquiry very effectively such that I was able to book without any problems.Confirmation arrived promptly via e mail with instructions on how to organise the pick up on arrival in Singapore.
A M Hobson
We have been to Washington D.C. four other times but was unable to get to see the International Spy Museum. This time I decided to book reservations in advance and was really surprised how fast and easy it was to do this. Great experience.
three days before the booked half-day sightseeing tour in Dubai I confirmed the booking by telephone at the local operator.
On the day of the excursion they called me in the morning at my hotel ,asked me my room number and told me the pick up time at my hotel.
The sightseeing tour in the afternoon was perfect.arranged.
I recently purchased a tour through Viator and am very pleased with the transaction. The tour description was clear and informative, and the purchase process was quick and simple. Going forward, I will check with Viator when searching for this type of activity.
I sit at my desk in England in a very remote part of the West Country. We really are the back and beyond, very limited broadband and NO mobile reception. But I can dream about my forthcoming trip to New York. I found the Viator site and I have now booked a full itenary for our stay, brilliant don't need to arrive in New York thinking what can I do in this city!!!!
I have booked several trips with Viator now, and have never been disappointed. They are good value for money, completely reliable, the website is easy to use and gives good and helpful instructions, They are also very quick to answer any queries you may have. Will continue to use Viator.
Employees were patient and helpful to make changes and clarifying misunderstanding so that the end result would be the ultimate trip of a lifetime. My grandson is stationed in Japan and we are hoping to see as much of the country as we can while I am there. Viator has been essential in making this happen.
Viator shows you many of the possibilities within a city or region, and then classifies them by time needed, experience-type, most recommended and so on. It's a dream to use, and after cross-checking prices, I found it to be well priced as well. The wish list is great as you plough through all the options
Maria Floyd found this review useful
But, in reading the previous guests reviews and having driven to the Grand Canyon previously from Phoenix, we are really looking forward to being chauffeured and guided on the 2-day tour. We have not visited either Sedona nor a Navajo Indian Reservation, so as far as we are concerned those are extra bonus stops! Not having to make hotel reservations or paying extra for a shuttle to the Canyon is also nice.
I am taking Viator to guide me for visits to the castles of Neuschwanstein & Linderhof, both near city of Munich/Germany. I highly recommend it for the price & the many places they cover, specially for Europe !!!!
Booked a one day trip taking in the three main places of interest to us. Also booked, separately, a theatre trip. It would be helpful if you were able to comment AFTER your visit to see that all lived up to your expectation. Sure it will.
We used Viator to book multiple excursions for a trip to Paris and London. The web site is easy to use and the prices are good. Being able to keep track of your tours is fantastic as well. When I needed to change one tour, I called the customer service number at 12:30 am and the rep was professional and courteous. I would recommend Viator to anyone planning a trip,
To reply as a company, please log in to your business account.