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Although the delivery was prompt, I did not get any replies to email enquiries about the product, so had to order two door knobs in order to get an extra rose, as I could not get a response requesting two roses and one handle. It would be good to have some form of rapport with customers.
Nervous buying a vanity unit unseen, particularly when the price seemed low for the quality as viewed on the website. However, unit exceeded my expectations. Very pleased. Palletised packaging was to a high standard also ...no damage. Email notifications and courier tracking very useful. Would have no reservations about using again. Only word of warning is that dimensions are not exactly as described (only a couple of centimetres over 1 metre) however, beware if this is critical for you.
I bought a freestanding bath, and mixer tap from Victorian plumbing, I found everything I wanted very easily on their website and when the items arrived (which was very quickly!) I was very impressed with the quality of them. I was very pleased with their service, and would not hesitate to use them again and recommend to others.
no hesitation in recommending this company and will use them in the future.
The whole process couldn't have been smoother. I chose my bathroom suite, got an email confirmation, and it arrived within 48 hours! Just brilliant.
Can't believe I got the bathroom suite as accessories for such a cheap price, I was looking for bathrooms in stores and online Victorian plumbing were by far the best for price comparison. My items were delivered very quickly and now it’s all fitted I couldn’t be happier. Victorian plumbing was breath of fresh air with their fast and friendly service.
My new bathroom suite is top quality and reasonable price. Even my plumber was amazed at the value for money! I am also very happy with the service I received from Victorian Plumbing, I'm thrilled with the goods I received and would not hesitate to shop with you in the future and I have also recommended you to all my friends.
I bought a white bathroom vanity unit with a basin. I was really pleased with the quality of the items, and the delivery was really good and fast too. The price was much cheaper than most other places. Would recommend taking a look at the items they have to offer. An excellent company to deal with.
Bought a shower enclosure from, they were by far the cheaper online company. When it arrived I was delighted with it, it was very solid and top quality. All made from the best of material. The buying and delivering process was excellent. I would buy again from Victorian plumbing.
I had a great service from Victorian plumbing the team let us know the status of our order at every stage. The delivery was spot on. Would have no hesitations using Victorian plumbing again and recommending to anyone with confidence. We are delighted with our goods and the value for money, keep up the good work.
very fast and first class delivery very pleased with whole service
We were very happy with our items purchased however did have an issue on the expected delivery date of a couple of items which unfortunately kept changing and then resulted in us having to cancel those items from our order and purchase similar items from another company. The customer service was very good, although we would have appreciated accurate expected delivery dates from the outset rather than this date changing several times. So although we would definitely recommend them and use them again our advice to others is to purchase items that are only in stock or if they are out of stock well in advance of when you require them.
Ordered the item one day and it was delivered the next.
I have been finding it hard to trust a company to buy online from since i was badly let down by another online bathroom store, but after i saw the reviews for Victorian Plumbing i felt like i could trust them to fulfill my order. I was more than happy with the service that i have received from them i really couldn’t have asked for better service and quality products. Absolutely fabulous!
Ordered a new towel rail radiator from Victorian Plumbing. I chose to use Victorian plumbing as i was very impressed with the reviews i had read they came across as a reliable and trustworthy company. I had a technical query on the product so i contacted Victorian plumbing and they gave me all the info i needed with no hesitation, it was great to speak to a customer service team who knew their stuff! I will defo use them again and recommend to others.
Placed an order for items for the family bathroom and cloakroom. We received the order confirmation through email. The delivery of goods came as stated. And i am pleased to say all the items are excellent
quality. Absolutely fantastic service
Ordered,delivered and installed by myself in my home in less than 2 days,brilliant.
Great service, immediate response to emails, super fast delivery and the product arrived in super condition better than anticipated to be honest. Thanks for everything, It is a real pleasure to deal with you.
One word. Crap. Two and a half weeks to deliver a shower mixer. I don't call that excellent.
Easy to use website, good communication, quick dispatch, goods in order.
I received my order for a heated towel rail which is now fitted, i needed it very quickly and i was very happy when i saw i was able to choose the delivery day. The radiator arrived when requested so I reckon you can't beat that for service. It's now installed and looking great in my new en-suite.
items arrived next day, so a couple of days before i expected,as paid standard delivery well packaged, good communication i.e i rec'd prompt emails to confirm order, progress etc.
I always expect good service and am often let down by so many internet companies, so i was really pleased to get a 'v good' service' will be using again
Ordered goods on the Monday took delivery on the Friday of the same week. All goods packaged well and delivery very smooth.
Would have no problem in using Victoria Plumbing again; going by this first experiance.
I was promised the toilet seat by the next day. I ordered before 1:00pm and your site said I would have it by the next day. It took order day plus 2. If you cannot deliver in the time you say, you should change the offer. I was not satisfied with your service.
I'd planed my new bathroom for a couple of months and trying to get the best prices online. I was overwhelmed to see the choice on the Victorian plumbing website, most of the prices were unbeatable too! Even after comparing the prices online they came out on top! Brilliant to deal with and superfast delivery.
I couldn’t be happier with the service that i have received from Victorian plumbing, I placed my order via the phone as i am not very good on the internet. I found the staff to be very helpful and knowledgeable on the products. I requested standard delivery and i was surprised to find it was delivered to me the next morning. I have fitted all my items and i am extremely happy with the quality of them. Will certainly use them again and recommend to others.
I bought a new bathroom sink from Victorian plumbing. I have found this to be a great purchase and value for money. It has been installed and I have no problems with it at all. All aspects of the service and products is brilliant. Thank you
I found what I wanted easily on the site and the ordering process went very smoothly. i was told by email when goods had been dispatched and they arrived when they said they would. Pricing very competitive with others. What more could you ask for?
I ordered a new shower screen but I realised after placing the order that I hadn't selected next day delivery, however i was surprised to find that it was with me the next day anyway! The product was as described, and at a really competitive price it was a lot more expensive elsewhere.
All in all a fabulous shopping experience.
I ordered a seal for my shower screen. When it arrived I realised I'd ordered incorrectly. I spoke to Victorian plumbing on the phone who assured me a return and refund would be no problem and he advised me on the correct product to buy. I received a full refund within a couple of days of returning the item. I ordered the correct item and it arrived 2 days later. Overall the service was prompt and efficient and professional. I would be more than happy to recommend this company.
very good service and quick response. I would use them again.
excellent product and excellent delivery time.Will definately use you again.
Ordered a shelf that was just right for a small cubicle shower. Ordered the item at 12-08pm on a Friday and e-mail confirmation at 12-09pm. Next e-mail was at 13-56pm to say item despatched. Royal Mail delivered at 11-15am the following day - Saturday. It was well packed and excellent quality. Note that I did not pay for special or next day delivery - just the standard delivery price. Royal Mail is also to be congratulated. Another point is that there was no annoying additional charge for paying by credit card. Well done all at Victorian Plumbing.
excelent quality and value for money. speedy delivery service.
Part came as expected and on time. as it was a clearance item it did not have instructions with it and I have yet to contact the firm to get those
ordering very easy and quick also very quick delivery
Purchased a toilet cistern handle and it arrived really quickly, well packaged and just as description stated.
I placed an order with Victorian plumbing after being let down by another company. They came to the rescue with the items i wanted and for a lot cheaper. I was very impressed with the whole shopping experience. The delivery was amazing, Very very impressed and will definitely be using them again and recommending them to my friends.
Wonderful service and delivery was on time Victorian plumbing kept me up to date regarding my order by e-mail. The delivery person was excellent. My order arrived on a pellet and i have to say that the delivery driver was brilliant and helped me to take it to the bathroom and open it. Looking forward to shop with you guys again.
This is the first time I have ordered anything this big online and I would definitely recommend shopping with Victorian plumbing to anyone. The site is user friendly and the prices are the best I've found. When my items arrived everything was in perfect condition. The bath was really solid and excellent quality i also ordered a shower, shower screen and bath panel which are also excellent and a great design.
superb delivery service.