Victorian Plumbing reviewed by

London, GB

2 Reviews

Review by confirmed purchaser
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

Late order, delayed delivery, misinformed.

The order arrived so late. On the website it says the item was in stock, when I ordered they told me my item was delayed because an item had to be ordered. I was in a rush so frankly I wouldn't have even bothered ordering those parts if they weren't in stock. It caused a lot of issues and now we are very delayed. Also the Cash back didn't come through... I had to raise a ticket and that seems to have been ignored too. I know their prices are good but I don't think I'd use them again, these days you expect transparency and quick delivery at the very least when you're online shopping for such expensive goods. I was especially annoyed that the product was displayed as in stock.
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