I ordered a toilet from Victorian Plumbing and it arrived very promptly, but upon opening the double-skinned packaging I found the cistern lid was broken. I photographed the damage and emailed them, and received the reply that another cistern would be dispatched. Victorian Plumbing were true to their word and, despite this occurring over a bank holiday weekend, a replacement unit was dispatched almost immediately. The level of after-sales care was exemplary, and I will happily recommend this company.
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