Thank you for your comments. I am very sorry to hear your item arrived damaged. It is always disappointing to hear when our couriers have damaged items in transit. Our warehouse do their very best to package all items in the best way possible to prevent any damage but unfortunately sometimes items do become damaged in transit. We are continuously improving all aspects of our service, therefore, your comments have been taken seriously and will help make changes to improve this aspect of our service. We want to be able to prevent this from happening again in future and we are doing all we can to improve this. I sincerely apologise for any inconvenience caused and thank you for your comments. It is very much appreciated.