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As a company we have been using victorian plumbing for over a year and always get a good service.
Unfortuantely we had a bad experience with Victorian Plumbing, shower tray we ordered was delivered with large, significant chunk missing of side of tray. Because the builders accepted delivery of the package without opening, we only discovered the damage after the 24hour notification period required by Vicotrian plumbing. Victorian plumbing contacted the manufacturer for a refund which they agreed to give after sending photographic evidence of damage, however, we were unable to return the item as the builders had not kept the external packaging with a barcode on it (not Victorian plumbings fault). Our fault for not checking the package immediately and not keeping all packaging material, but we were surprised at the poor quality of the shower tray to get so damaged in delivery process, so decided to purchase from B&Q instead.
quick delivery, grate products, good on prices : recommend this company to anyone.
Excellent service, very quick delivery. Packaging could be improved. Item not securely packed. This could be improved by using some bubble wrap to protect the item and prevent it from rattling.
I couldn't believe the prices, we done everything on line, it was so simple but we knew that if we needed any help there was someone on the phone. Good value, good price and good quality products. I have only one concern and that was when the delivery time came we had no warning, just a call in the morning to say that they were in the area at a certain time. Only that my daughter was on a later shift that day, there would have been no body in, a bit more warning would have been better.
I ordered my goods on Friday and they were delivered on Monday morning excellent service great products if you need to buy bathroom or plumbing go to them
My wife and I ordered bathroom furniture. I presumed it would be delivered as a flat pack and I would have to spend time putting it all together. But no, it came already built and all I had to do was fit it in the bathroom. It fits perfectly and works very well with the rest of the decor. When I had a problem with handles for the furniture I rang customer service and was told replacements would be dispatched forthwith. These have just arrived today and I am mightily impressed at the service received. Highly recommended.
thank you for speedy service and delivery of quality product
we ordered a bath room suite it arrived within 2 days, although the toilet was faulty it was dealt with immediately and a new toilet was delivered within 24hrs fantastic service well done will use this company again
I ordered the ELBE chrome Kitchen tap, It looks classy & top quality.
Ordering online was quick & easy, delivery exceptionally fast. I'm happy!!!
They have a phone number which many online plumbing supplers do not. Helpful on phone and brilliant at supplying a replacement cartridge when one of the taps did not work properly.
Products all delivered in good condition and promptly. The suite more than lived up to what was claimed for it in the advertising
Excellent service and product
Had my reservations as to whether this product would stay on the tiles! Sure enough, we are now into day 8 and it's still stuck firm! Attractive design and easy to assemble.
Great prices, prompt delivery and good communication from couriers. Thanks Victorian plumbing, I' m sure we'll do business again :-)
I requested 2 sample tiles, was sent an incorrect one. Even though I emailed three times to request correct tile, they simply state one I was sent was correct. I have provided proof of my original order and they still won't budge! So glad it was only £2.95 and a sample tile, imagine if I had ordered enough for entire bathroom and got the wrong ones! I will not be ordering from them for my bathroom after this.
The item was a little on the expensive side but looking at the overal benefits that it gives I think it is well worth the money.
Victorian plumbing offers a quality product at a great price! The delivery was very speedy too. Would definitely recommend.
Good products, Great price, Great delivery
Did what it said on the tin, will be using again.
The goods arrived within 24 hours of placing the order. and were exactly as described.
I was very pleased with the excellent service. Wouldn't hesitate to buy from them again.
I had been looking for a plain bathroom shower curtain of a larger size than the ordinary run of the mill sizes that most of the supliers stock and if I found one it was'nt the right colour or to expensive.My google for large shower curtain was fruitfull with this company. A straight forward search of the site products, a simple order, and a Paypal payment made this a very enjoyable purchase.Most importantly the product was of good quality Thankyou Victorian Plumbing..EXCELLENT.
A pleasure doing business with you great products great price great service thanks.
Highly Recommended
From online purchase through to the delivery of the goods, the whole procedure was the easiest that I have experienced to date.
I would fully recommend them and promote to friends & family.
Victorian plumbing are an excellent company. I was very satisified with my purchase, good quality and reasonably priced. The delivery service is fast and product arrived in perfect condition.
I rarely write reviews but I feel disappointed not to share my experience with you people. I ordered a shower bracket , the delivery was quick and the product is high quality as I was expecting not cheap plastic which cost the same in the market. I highly recommend Victoria Plumbing. I am sure you will also like their products and service.
Simple and easy to use web sight.
Safe delivery in just a few days.
Loads of padding, so nothing was broken.
Straightforward using the service, good product good value for money and a no messing service
i bought a shower bar, best price for the quality i could find on the net got it two days later on standard postage. works perfectly. what more do you need.?
Arrived the very next day after ordering - first class service
HALF THE PRICE OF HOMEBASE, DELIVERED IN A COUPLE OF DAYS AS OPPOSED TO THE 4 WEEKS QUOTED BY A "SUPERSTORE"
I looked for the right toilet seat colourwise and they were all expensive as produciton of that colour had stopped years ago. Victorian Plumbing had a wide range at really impressive prices. Delivery was quick even at the standard low price. Saved me £40 and there was no need to compromise on colour. Thanks.
The website is easy to negotiate and the goods arrived promptly.
Very please with our purchase.
Goods arrived very quick and we are happy with them. We will be using this company again.
Great pricing and excellent comms and delivery one happy customer.
thank you for your help could not fault the service
Victoria Plumbing gave a quick and efficient service. I was really pleased with the goods ,good quality offered at a good price. Delivery costs were fair. I would not hesitate to order from them again in the future . I will certainly recommend Victoria Plumbing to my friends and family . They offer an excellence choice of goods and a very prompt service thank you.
Found the toilet we were looking for at Victorian Plumbing at a great price. Ordered and two days later goods were delivered as promised.
Great service.