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Victorian Plumbing reviews

Excellent
9.3 out of 10

4,575 Trustpilot review(s)
Most recent review
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  • Reviews (4,575)
Victorian Plumbing Ltd

Review by confirmed purchaser

Arrived very quickly

I haven't has the suite fitted yet but I was extremely impressed with your service. 10 out of 10. If I were a plumber I would use you all the time. Well done !!!

Victorian Plumbing Ltd

Review by confirmed purchaser

Cannot fault the goods or the delivery service.

Ordered one day delivered the next, excellent packaging, good instructions and prices to make your wallet smile in fact mine is still laughing. The products look good and I have no reason to doubt the quality. Would recommend the company to anyone.

Victorian Plumbing Ltd

Review by confirmed purchaser

speedy and very impressive service

would definitely order again

Victorian Plumbing Ltd

Review by confirmed purchaser

Great items at good price

Quick delivery, items as expected, great price. Very pleased

Victorian Plumbing Ltd

Review by confirmed purchaser

pick of the crop, an all round winner!

I found exactly what i was looking for, i just could not believe my luck. Bought the item and have had it installed immediately. Looks great and i am really happy, so glad i took a look at their site.

Victorian Plumbing Ltd

Review by confirmed purchaser

Fantastic product and service!!!

Bought this sink very tentatively, after a harrowing experience with another 'company' (which seemed to be operating under a few different names) last year when the sink never arrived, company (finally) claimed they were going into administration, and finally I got refunded by paypal after months of stress. Anyway, desperately still needing a new sink, so ordered this one up from Victorian Plumbing, and only wish we'd done so last year - these guys are fantastic, sink arrived the very next day (though hadn't paid for next day delivery service!), and was perfect. If there's anyone out there indecisive about which company to go for, for goodness sake go for this one! In a sea full of sharks, this company represents the lifeboat!!!
Now i just need to find a local plumber who'll come out before another year goes by....

Victorian Plumbing Ltd

Review by confirmed purchaser

Flawless

Very reasonably priced and delivered quickly. I'll definitely be using them again.

Victorian Plumbing Ltd

Review by confirmed purchaser

good product, good service

All items fit well together and look lovely .

Victorian Plumbing Ltd

Review by confirmed purchaser

Reliable and prompt

Very impessed with efficient service and prompt delivery and would recommend to family and friends.

Victorian Plumbing Ltd

Review by confirmed purchaser

toilet seat

Excellent service and the product is first class

Victorian Plumbing Ltd

Review by confirmed purchaser

Did like it said on the label....

It arrived well packaged and protected om a pallette [which I got to keep]-and upon inspection all was OK with the goods. So I am happy to say kudos to Victorian Plumbing.

Victorian Plumbing Ltd

Review by confirmed purchaser

Excellent service

Easy ordering service, with no fuss or complications. Delivery was prompt and on time.

Victorian Plumbing Ltd

Review by confirmed purchaser

Lovely Bathroom cupboard ......................but

Hello,

The bath room cupboard was easy to put together but it was damaged it looked like it was an x display model. I wasn't impressed.

Reply from Victorian Plumbing Ltd

Thank you for your comments. I am sorry to hear the item looked damaged. We are always happy to replace any item that has been damaged in transit. Please contact our customer service team and they will be happy to help resolve this for you.
Victorian Plumbing Ltd

Review by confirmed purchaser

Perfect 3 articles delivered within 2 days - seamless

An excellent service 3 assorted taps purchased to our exact requirements and all done without moving from my chair !!

Highly recommended.

Victorian Plumbing Ltd

Review by confirmed purchaser

Found what I needed, arrived within 2 days.

Good website, easy to check out, delivery rapid.

Victorian Plumbing Ltd

Review by confirmed purchaser

Speedy service and great website

Cheapest on net for the item I needed and got it nice a quickly

Victorian Plumbing Ltd

Review by confirmed purchaser

WOW WHAT SPEED

A REALLY FIRST CLASS PURCHASE AND SALE AND THE PRODUCT IS SUPER FOR OUR PERSONNAL NEEDS WELL DONE

Victorian Plumbing Ltd

Review by confirmed purchaser

Arrived very quickly!

I ordered two soft close toilet seats and am very pleased with the product and the speed that it arrived at. Would definitely order from Victoria Plumping again!

Victorian Plumbing Ltd

Review by confirmed purchaser

Victoriana toilet brush and holder

I love the appearance of this attractive little toilet brush and holder. However the brush is tiny and the whole item is small and light-weight. My fear is that it won't last very long and I worry that rust will appear on the metal brush handle. The ideal would have been the same item but with a heavier duty brush and perhaps a solid plastic brush handle. I is so very near what I wanted. I will wait and see how it holds up to the job.
It was delivered quickly and came well wrapped.

Victorian Plumbing Ltd

Review by confirmed purchaser

Can't fault it

Price, communication, delivery were fantastic

Victorian Plumbing Ltd

Review by confirmed purchaser

Excellent products and quick delivery

The bath looks a lot more expensive than what i paid. The taps are very sleek and modern looking, good quality products.

Victorian Plumbing Ltd

Review by confirmed purchaser

Cracking price and swift delivery

Although my purchase experience was smooth and seamless I was left frustrated by the courier who after phoning me and telling me that they would call an hour before delivery just turned up unannounced and since they do not lift any of the goods inside left my wife stranded and me having to rush out of work.

Victorian Plumbing Ltd

Review by confirmed purchaser

What I bought from this company looks real Classy - And it IS!

My wife and I had been searching for some time to find a company that marketed extra length shower curtains. We searched the usual high streets but got nowhere, and if we did happen to come across the extra length there wasnt a lot of choice. Victorian Plumbing certainly came out tops having seached their web. As for their delivery, that was second to none, we ordered in on line on the Sunday and it arrived first thing Tuesday morning. Well Done Sir and Thank You.

Victorian Plumbing Ltd

Review by confirmed purchaser

Best shower curtain for certain

Excellent all round service very good product .

Victorian Plumbing Ltd

Review by confirmed purchaser

Brilliant company with bargain products, would definitely use them again!

Can't fault the company and customer service was extremely effective with a rapid response, would definitely recommend. A1 service!

Victorian Plumbing Ltd

Review by confirmed purchaser

Excellent service

Quick efficient service with excellent value for money!
I went for standard delivery because I was in no hurry, but goods still arrived very quickly!

Victorian Plumbing Ltd

Review by confirmed purchaser

Great Products and Service hope to do many years of business with.

Great Products and Service hope to do many years of business with.

Victorian Plumbing Ltd

Review by confirmed purchaser

Speedy and efficient

Choices were wide enough to cover all tastes, ordering process was simple, delivery was speedy.

Victorian Plumbing Ltd

Review by confirmed purchaser

Disappointed items missing / poor quality / expensive/ won't use again

Where to start - no pan brackets came I'm a plumbers and spent over £600 as a start .
had to buy them ( usually come with the pan free of charge ) after post £ 10 what a joke . Then flush cone split poor quality , and to top it off items were missing from shower kit . When I checked inside the box I found a sticker which read bathroom HQ - returned . Sending out returned items as new disgraceful .Long and short could,nt finish job on time . Will they disappoint with their aftercare we'll see.
Won't use again.

Reply from Victorian Plumbing Ltd

Thank you for your comments. I am sorry that the pan did not have brackets included, and you have had problems. We would never sell an item knowing it had been returned. We are always happy to resolve any issues our customers experience. We are continuously improving our service, therefore, your comments have been taken on board and will assist in helping us improve further. I apologise for any inconvenience caused.
Victorian Plumbing Ltd

Review by confirmed purchaser

exellent service

speedy delivery,good product

Victorian Plumbing Ltd

Review by confirmed purchaser

EXCELLENT

Excellent service and great prices. Prompt delivery. Will definitely buy from them again.

Victorian Plumbing Ltd

Review by confirmed purchaser

Amazing value, Very helpful & a great service

I found some wall tiles that were cheaper than the high street. I had samples sent to me the following day. I placed my order & found everyone very helpful & informative.
Delivery went smoothly. Very happy overall & saved over £8 per m2

Victorian Plumbing Ltd

Review by confirmed purchaser

Great prices, great quality and would definitely recommend to others.

All I wanted was a basic replacement for my old outdated bathroom suite. Through VP I was able to get just I wanted and more with the very reasonable prices. All items were delivered in a suitable time with no problems. I ordered a suite, tiles, taps and thermo shower, and I'm very happy with all products now installed.

Victorian Plumbing Ltd

Review by confirmed purchaser

Not so available !

My order of over £1000 took 9 days to arrive despite being promised it was all in stock and available . I was sent wrong shower and the tap that i ordered to go with sink was not compatible despite being told it was . I was promised order would deffinately be with me on Friday so plumber removed toilet and sink then got a call saying delivery van had broken down and it would be Saturday which left us for a day and night with no toilet !

Reply from Victorian Plumbing Ltd

Thank you for your comments. I am very sorry there was a delay in sending your order. We had to obtain stock from the storage warehouse which caused a couple of days delay. We do our best to help resolve any issues all our customers have with items purchased. I am very sorry the couriers vehicle broke down and delayed the delivery of your order. It is very disappointing to hear when situations like this happen as we have no control over this. I sincerely apologise for any inconvenience caused.
Victorian Plumbing Ltd

Review by confirmed purchaser

D shaped toilet seat excellent buy

This toilet seat was easy to fit as per instructions and does as it says its soft close no need to worry about kids slamming toilet seat down. very comfy and not cold to sit on much better value than whats on offer from B&Q or Homebase. If your looking for a good quality seat this one is ideal.

Victorian Plumbing Ltd

Review by confirmed purchaser

useless

stock items took over a week to arrive so I would recommend you use Victoria plumb instead of these guys they deliver much faster

Reply from Victorian Plumbing Ltd

Thank you for your comments. I am sorry to hear you are not happy there was a delay with your order. This was dispatched and delivered within 5 working days of receiving the order. We do our very best to have all orders dispatched and delivered within the quickest time possible. I apologise for any inconvenience caused.
Victorian Plumbing Ltd

Review by confirmed purchaser

Prompt Delivery, Great Product

We were looking to replace a toilet seat which was all enclosed. With this product we didn't have to cut anything out.
Thank you Victoria Plumb for a great description.

Victorian Plumbing Ltd

Review by confirmed purchaser

Excellent Customer Service

I ordered a shower part, the on-line process was easy and the part quickly arrived in the post. Unfortunately I'd ordered the wrong part - I suggest you show the size of the in-flow pipes on the web site.
No quibbles with me returning the item and quickly credited my account - excellent customer service and I'll definitely use Victorian Plumbing again

Victorian Plumbing Ltd

WOW,now that's what I call service.

Had a problem with a purchase so telephoned on an 0800 number and had a civil coversation with a delightful customer services lady and my problem was solved in minutes. Now that is the sort of service I got used to in the States and gives me hope that we are getting the message in this country that the customer counts.

Victorian Plumbing Ltd

Review by confirmed purchaser

Goods as described, deliver on time.

Goods as described, delivered on time.