Brought a bathroom suite plus on suite last Wednesday. The bath panel is not in so VP emailed to say would be there on 28th. Have taken next week off to install so called VP today to check had been dispatched and would be with us next week. Panel was not in on 28th, may be in on Tuesday but will not be delivered either way until next week. Same response as previous reviewer John - we need the main part of the bathrooms here Tuesday, VP have these in stock but want to charge extra for delivery. Cancelled order as VP still wanted to charge extra even though would lose customer. Way to go for customer service! Will not be recommending to anyone.