Take order even if it's not complete
Review by confirmed purchaser
I placed my order for everything I needed to do my bathroom, but 2 of the items were out of stock, due to be in stock a week later. Thinking it would be easier to have them all delivered together I didn't contact Victoria Plumb and waited for them to contact me. 11 days later I hadn't heard anything, gave them a call to see when the items would be delivered, only to be told that 4 items that I had ordered are now out of stock and will not be in stock for another 6 weeks!!!!! 2 other items are also now out of stock and will not be in stock for another 2 weeks. If I had known that items in stock would not have been reserved for me until my order was complete I would have called and had most of my order delivered and waited for the 2 original items that were out of stock. I'm now having to shop around for the items I cancelled as I can't wait 6 weeks for the 4 items to come back in to stock.