I called to cancel my bathroom cabinet and mirror as it was not in stock and possibly a bit too big. I was on hold for quite some time before I spoke to an advisor, who was unable to help me, she tried to put me through to customer services and once again I was left holding on so eventually hung up. I assume your 0844 telephone number is premium rate so was concerned at how much the call would cost. So then I emailed Victoria Plumb re the cancellation and said if necessary they could call me but as yet haven't heard from them. To make matters worse I have since seen the identical item on the MFI website and they only charge £20 postage compared to Victoria Plumbs £30!! So all in all not impressed and won't be shopping here when we come to re fit our shower room.
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