Genuinely excellent performance from order through to delivery
Review by confirmed purchaser
I had been to all the usual suspects with my wife looking for a small cloakroom suite (the bath store, homebase, wickes etc) we actually saw a set we liked at homebase and went to order it "no problem, we can deliver it in around 4 to 5 weeks" was the answer we got and after finding out there was no where to collect from instead to save time or pay extra for fast tracking we promptly left. Whilst relaying this story to friends we were told to check out Victoria Plumb, I had never heard of them and was sceptical but had a look using their Ipad there and then and ended up placing an order about 20 mins later - great site, and very competitive pricing. We received email notification of our order which also confirmed the delivery date and time. 4 days before the delivery we received another email to confirm the order had been dispatched and would be delivered as arranged. I also received a text message before the delivery to say it was on schedule - superb communication. Although we have not fitted the bathroom yet, we have had a look and the quality looks good as per the website pictures and description. I have subsequently placed another order for accessories for the bathroom and have received the same level of communication and I am confident my delivery will be on time and as described tomorrow!