I purchased a free standing tap from you, the waterfall spout came detached from the main body of the tap. I have tried several times 5 or six to get some sense out of somebody as to what we should do with it. On close inspection and the way it was packaged I believe it was a return that was sent out again to me. I have spoken to operative 27 I have spoken to Lisa I have spoken to Leanne still no conclusion, your company are really hopeless
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