Victoria Plumb reviewed by

2 Reviews

Review by confirmed purchaser
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

Great value products and great all round service.

I was looking for a shower bath and screen to refurbish an existing bathroom suite, after hours of scouring B&Q, Homebase and lots of online retailers I found Victoria Plumb. I've heard of the company through TV advertising but assumed they were more of an upmarket retailer and as I was looking for a fairly cheap bath I hadn't thought to try them. The shower bath I found was cheaper and more stylish than all the others I'd seen. The whole package, bath, screen, mixer tap and essential installation components were shown when I added the bath to my basket, I thought this a really useful feature as I don't have a clue what bits and pieces are required for fitting. The recommended components were the cheapest which is refreshing as normally most companies put the more expensive stuff! You could customise the parts before adding to your basket if you did want something more premium.
Checkout was simple enough, the delivery service was really good, you can choose which day you want your delivery to arrive. You receive a text the night before the delivery informing you of the 3 hour window in which your delivery will arrive, this was great as we didn't have to stay in all day waiting. On the actual delivery day the driver rings you to tell you he is 30mins away.
I was so impressed with the whole process/ service that Victoria Plumb offered that I went straight back to them a few days later when I had to order a basin and toilet. I would definitely recommend them to a friend. My only slight negative is delivery cost (£30-50 depending on which day you pick) is a little steep when other lesser know online retailers mainly seem to offer free delivery. You get what you pay for I guess, all products still worked out cheaper, even with the delivery charge, than purchasing elsewhere.
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