Problem with quality of goods total lack of customer service
After receivng delivery of a bathroom from V P . Installing this into my custmers house I was asked to look at the sienna white vanity unit 120cm with basin. The paint is cracking from underneath and my customer wants it replacing. i have contacted the customer service team now on six occasions. They offered a monetary solution of £100 which I told them that the lady wants it replacing as the goods are faulty. The cost of my time (2hr at £20hr) plus the unit should be offered but has not been. This is still going on. Do not buy trade from this company as the customer service is non existant.
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