Service Second to None
By far the best thing about Vidahost is their customer service. I've had the pleasure of emailing them for technical help over the past six months and they ALWAYS reply within mere minutes...
The servers have had a 100% up rate, and my VPS is faster than fast.
Honestly, I balked about the price as it was quite a bit more than I was spending before, but I realise you pay for what you get and really Vida has proven themselves time and time again.