Hi, As someone who is accustomed to buying games and dvds from Amazon, I was prompted to look for an alternative source, when the product I was looking for was was expensive. I found Videogame box through google search and was attracted by the competitive price, however, I was unsure about dealing with (for me) an unknown retailer. Anyway, I can confirm that I am delighted with the price of the product, the prompt delivery and product quality. In future, I will look at Videogames site whenever I am looking for games. Happy to recommend them.
I was somewhat sceptical when I checked out the details of this company. Their "registered address" is a leafy cul-de-sac! However how wrong I was. First class service and communication throughout the whole process. They said it would be delivered in 5 business days, and it was delivered in 4. Would seriously consider these for my next gaming purchases.
I was rather ambivalent about the company as I had never heard of however I could not resist the price difference, I made my order for WoW: Mists of Pandaria. for a great price £10 cheaper than Blizzard and Amazon asked for. My product arrived on time a few days later without issue. A little more information on their website regarding products (PC games especially due to the requirements of some games) could be given however I can otherwise find no issues with this company.
Pre-Ordered GTA V a few months back.
Unfortunately there were a couple of problems along the way. Neither was through any fault of VideoGameBox, but despite this, they dealt with the issues quickly and to my satisfaction.
Will certainly look to use them again.
I won the ps vita through the eBay site on Monday it was here Wednesday morning my son is so happy thank you video box will be ordering more things of this site as it is reliable xxx miss athene allen
VGB seems to be a great shop with very good customer service.
I had pre-ordered a game, which arrived a day late. Can put it down to Royal Mail being slow though, as VGB sent the game on a Thursday via 1st class delivery.
Will definitely buy from again as customer service is one thing that makes me buy from certain shops again and again.
The item was dispatched quickly and customer service was quick to respond when my order encountered a glitch resulting in it being cancelled but my card still charged. The great customer service gives me much faith in the company, I will definitely buy from videogamebox again!
My expectations are not usually high when placing my first order on any website like most. I purchased a PC Game having seen it CHEAPER by at least £7 then an other site and FREE DELIVERY.
I only picked and paid for it at 3pm YESTERDAY and it arrived TODAY in the morning post. I was very shocked as I was not expecting it until a few days later.
I shall definitely be purchasing more 3DS and PC games from here in the future. I highly recommend ordering from here plus REWARD POINTS are a bonus!
I was looking to acquire Sly Cooper: Thieves in Time for the PS3 and Video Game Box had the most competitive pricing. Ordering was simple and quick as was the delivery. Unfortunately the incorrect platform of the game was dispatched (Vita) so I had to make a return. The staff however were excellent in giving instructions for the return, covering postage costs and dispatched the correct version soon after. I would assume a mix up would be easy to make as both versions are cross platform so this would not dissuade me from shopping with again. Would highly recommend!
I was looking for a video game and I came across "videogamebox.co.uk" with a fantastic price. I've got use to checking trustpilot before my online shopping specially if it's my first time. I saw all the good reviews and ordered my item!
I had the chance to actually contact their costumer service, and as all other reviews in here stated, they are very responsive, friendly and very helpful! ( If you can see this "Dan" from costumer support, thank you very much ).
I had my item on time, not damaged and packaging was very good!
I would definitely recommend them to my friends!
I'd never heard of this retailer until I searched for a PSVita memory card on google and saw they were selling them cheaper than anyone else. Being naturally sceptical, I was hesitant to use someone new but took a punt on them to see how it went. I can safely say I will be a returning customer. I was very Pleasantly surprised by the swift service and excellent communications from their staff via twitter.
Great prices and awesome pre-owned prices. Great selection for all consoles and can also earn extra points on every purchase. Super fast free delivery usually gets delivered the next day HIGHLY RECOMMENDED!!!!!!!!!!! :)
Fantastic website, with very competitive prices and a lot of choice of new and used games and consoles.
As always with ordering from a new website I was slightly worried, but rest assured there is no reason to!
In fact, with free UK delivery and next day delivery, it's better than Amazon, Play and a lot of other sites!
I will definitely use again!
After having trouble with other larger internet companies services and pricing, I came across this great company. They offered a great price and had excellent reviews and I am very pleased that I purchased from videogamebox. Great price, fast delivery, in addition they kept me up to date on the status of my order. What more can I say?
At the time of ordering, they had the cheapest price for LEGO: Lord of the Rings, on ps3.
Placed my order and it arrived within 5 days, free post.
Based on this transaction, I will certainly use Videogamebox again, and will definitely recommend them to others.
2 days ago, I found this website providing the cheapest dawn of war 2 complete sealed box. But I only need the key and I am not in U.K. so I use the online chat to find help from the web. There is a customer assistant named Ryan. He helped me a lot. He told me that they don't accept paypal and helped me finish the order. And I also requested to send me the key via email and surprisingly he accepted that and opened the box and send me the key. Many other store on Amazon and E-bay don't do that even it is just a small special change for buyers. so this is a fantastic website. I am sure I will make more order from this website.
other 2 things I expect are if they can expand their business like accepting paypal, and selling game keys instead of shipping boxed games, that will be very very nice.
Ordered two games on Monday morning and received an e mail 2 hours later to say they had been dispatched. They arrived today (Tuesday) at lunchtime! VGB also beat everyone else hands down for the price of these particular games (£5 cheaper) and free postage too.
Ordered Medal of Honour:Warfighter & Call of Duty:Black Ops 2 for the 360 from VGB. Whereas other retailers would band the complete order together and only despatch when both titles had been released VGB sent MoH the day before release date without levelling any additional charge!
You can't ask for more than that, awesome.
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