Video Game Box reviews

Video Game Box reviews

Excellent
9.7
from 0 - 10
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Reliable and good

Ordered Lego Hobbit, fast delivery received on release date - perfect experience.
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Great service and highly recommended!

Easy to order, products priced very well, delivery was extremely quick.
One item delivered was slightly incorrect but the customer services resolved it for free and again very very quickly.

I would definitely use again and highly recommend them to others.
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Fast

I found a game that was massively cheaper than anywhere else. I purchased it on a Tuesday at midday, and had it on the Wednesday. 24 hour delivery! No issues with payment and all email confirmations came through quickly, including when the game had been dispatched!
A+
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Video Game Box is fast and reliable.

I got my PS Vita Deluxe Travel Case in 5 days to Hungary, cheaper than any shop in my country. I would definitely recommend Video Game Box to others, and I will order from them again in the future.
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Swift, great prices, great service

I ordered a game via digital download, within minutes they tried to process the order but I'd put my card details in wrong. We had an email exchange where they replied instantly each time and, in no time at all, the order was processed and my game was downloading. He even directed me to the download link for the game client which I couldn't find.

In short, excellent customer service, rapid response, great prices, top stuff. I'd strongly recommend everyone use them, there's also a reward scheme with gives you money off future purchases. They'll definitely be my first stop when I'm looking after a new game from now on.
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Fantastic Service

I have bought video games from many websites over the years but VideoGameBox are among the best - delivery is super quick, prices are excellent and the staff are friendly and helpful if you have any queries. Order without any hesitation!
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Very Reliable and great price

Have shopped with these guys a few times, some great value offers and always got the game on release day, love it!
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Awesome

I like it! Its is a nice website.
Video Game Box

Reply from Video Game Box

Hi

We like our customers to be 100% happy with their purchase and strive for 5 out of 5 stars.

Please get in touch at admin@videogamebox.co.uk if you had any problem with your order.

Kind regards

Daniel
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Great clear site - excellent service

Excellent site - pre-ordered at a bargain price with quite some time to go but order was placed without hassle and I was informed on every step of my order's journey.

Follow them on twitter and they seem like a nice bunch too, very responsive and will help out when required - definitely using again!!!
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Perfect Service

I recommend this site to anyone, I emailed a few questions and had a reply very shortly after, even though it was late in the evening, I ordered the item the next day, and had an email to say it was shipped 30 mins later, and it arrived the next day, less than 24 hrs, deffo will purchase more.
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Titanfall Xbox 1

Was originally happy with the competitive pricing of the game pre-release so ordered. Received the game day after release which was disappointing as was guaranteed release day and led to me waiting in for no reason and wasting my time. If a delivery is going to be late it would be appreciated to have some notice.
Video Game Box

Reply from Video Game Box

Hi Michael

I do apologise the game didn't arrive on release day. We do dispatch all pre-orders 1-2 days before their official release date via the shipping method chosen.

In this particular case the game was sent on the Thursday (1 day before release) using 1st Class Royal Mail. Unfortunately for us, actual shipping time is out of our control. However, 99% pre-orders are received on or before release date.

Sorry for the inconvenience this may have caused.

Kind regards

Daniel
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First time user, no problem and excellent customer service

First time i had ever used the site, bit apprehensive as you would be, but i can confirm this website is great. Cheapest place for the game i wanted (Infamous second son) and got me the game for release date.

Simple, quick and effective
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Great Cust Service Highly Recommended A*

I have pre ordered 5 games between two orders with VGB and just sent a quick query about my order and was answered by email in about an hour with helpful reply by friendly staff member (Daniel) so was really impressed. I received the first game today (Infamous Second Son) so on release day! Really glad I chose to pre order quite a few games and support what seems like a great company. Highly recommended A*
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First time user of this site but i`ll be using it again.

Having looked around for deals on Titanfall on Xbox One i found Videogamebox. At the time it was the cheapest by £2. Not a lot cheaper but cheaper all the same.
Only minus points which i`m guessing they were`nt to blame for was it did n`t arrive on day of release. Overall 5 stars
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Fantastic

Great and fast service, good tracking, fast and on time delivery, and best of all, cheaper than just about everyone else on the market.
I am very impressed and will definitely be using these guys again in the future.
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Good price and speedy delivery

Just received my pre-order. It was dispatched two days before the release date and arrived quickly. Great service and competitive pricing. I'm sure I'll be shopping with Video Game Box again in the future.
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Overall great experience

A great experience purchasing through Video Game Box. Would recommend to others.
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Super speedy delivery and great customer engagement

I've used Video Game Box a few times now. Here's some things that have happened:

*Each time an item has been delivered very quickly, in a nice padded envelope as to prevent damage.
*Been able to negotiate a lower price for ordering more than one item on pre-owned games on Twitter.
*Been able to talk to James on the browser chat to point me in the right direction when looking for a game, saves me time searching!

Simply excellent.
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Very Good Company. Recommended.

I ordered two games . All arrived well on time and in perfect conditions. I recommend this company and intend to continue using it.
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Excellent service and speedy delivery

This was my 1st time ordering from Videogamebox and I will definitely be using them again. I placed an order about 11am, received a dispatch email not long after that and the game arrived via 1st class Royal Mail delivery the next day. Great service and well recommended. Many thanks

Video Game Box Details

About this company

A UK registered independent gaming company. We sell New & Pre-Owned Video Games, Consoles, Downloads, Accessories & Gadgets inc Headphones, Lego, Board Games etc... All orders dispatched from the UK via 1st Class Royal Mail. Dispatch emails are usually received same day as order. We also offer Signed For & Next Day Delivery options at a small cost. Exceptional delivery speeds, customer service & specialists in our field. 14-Day hassle free returns.

Visit Video Game Box

Contact information

Call us on: 0777 999 0573
We live here: United Kingdom

Category

Video Game Box is ranked 3 out of 23 in the category

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