Had some problems with dispatch and damage, but their customer service was great!!
At last I received the cage for my chinchillas from viovet, after 2 (unexplained) delays in dispatching then the delivery company not leaving it with a neighbour as requested. Next day delivery turned into a week! I then opened the package to find 2 wooden shelves were broken and one side and back of the cage were bent.
They contacted me after I posted a 2 out of 5 review, with an satisfactory resolution. Delighted with their customer service which has swayed my opinion back in their favour and due to the after service we received, I would be happy to use them again.
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