VioVet reviewed by

2 Reviews

Review by confirmed purchaser
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trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

Seller to Rely On........................

I ordered a Savic bird cage from the VioVet advert on EBay. I had been let down badly by another web site based company, trying to order a cage. The one I wanted was white and they had it. I ordered it and delivery was fast. When I opened the box, they had sent a cage with navy blue bars...............totally, not what I wanted. To cut a long story short, the white cage had been dropped by iMac and staff were unaware. They collected it and are sending me credit.
Then after searching two days, I found this cage on VioVet. it seemed a perfect replacement for the original, not white but grey bars. Sneekily, I had visited a local pet shop who sold Savic cages, so I knew the colours.
So, I ordered the Melodie 50 (in med size). At this stage I can tell you that in my local shop, the same cage was £90. Your price was £68.76.......need I say more about being a happy bunny.......................when the courier arrived, it was so exciting and the packing used was so good, you could have bounced the box up the road (of course we didn't).
The cage was all I expected and more. The colour fitted in with my other budgie cage. It was such a relief and the cage was not damaged in any way.
One small detail, I noticed immediately that the clips for securing base to frame, were missing. I emailed Abbie and she replied at once.
She contacted the manufacturer, who posted the clips to her and in turn she posted them to me.....................I received them this morning (22/8). How fast is that.
She had also sent me the plastic handle for the top of the cage. It was also missing but I did not tell Abbie. She must have been does finish off the cage.
So. Here we are, cage all fitted up and no budgies to go in it....................I am trying to find a local breeder with Blue Spangle babies. Not many budgie breeders around the Berkshire area.
Thank you so much for making my purchase a pleasure. I will shop on your web site again.
Special 'thank you' to Abbie, who went the extra mile in helping me. So often these days, that sort of help is lacking in the retail outlets. Good luck for the future Abbie.
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