VioVet were excellent in every way. I ordered a new aquarium and a bunch of accessories for my daughters birthday as she wanted some goldfish. All the items arrived when promised and we were kept up to date with texts and emails.
I didn't actually check the aquarium until the day of my daughters birthday, and it turned out the filter was missing. I called them on the day and they got one sent out the following day. Customer services were really helpful and apologetic, and they even credited £5 back to my account!
Can't fault this company and will continue to use them!