Reply from VioVet
[REPLY]
- Reviews (11,179)
- Avalon
- 2 Reviews
Brilliant service
I was really impressed to find that the order I put in mid saturday afternoon was disaptched that day and with me on Tuesday which was brilliant as I was really in need of the product I ordered. I was also impressed witht he P&P charges which first attracted me and the offer on, all in all will use again and would recommend
- Maureen Yool
- 1 Review
great service
I ordered 10.30 am Thursday and it was delivered 10.10 am Friday, that is what I call logistic perfection from a well organized and staffed company.
- Jill Vail
- 1 Review
Excellent, reliable service, always delivered in a timely manner.
Unfortunately, the particular product we normally order was unavailable due to a supply issue. However, the Viovet team went out of their way to suggest a reasonable alternative. Communication was courteous, efficient and customer-focussed. Danielle is a real credit to the team!
- John Perry
- 1 Review
- Stephen Rawlins
- 1 Review
Best price and speedy delivery
I have used Viovet several times now for my dog Nelson's James Wellbeloved kibble. They are usually the best price and are very quick at delivering.
- Pat Pearson
- 1 Review
The Cat's Whiskers!
I ordered Evening Primrose Oil for our cat. I was kept up to date with progress, and the packange arrived in two days in excellent condition and well packed. It is a pleasure to deal with Viovet.
- samantha
- 2 Reviews
Superb!
They dispatch your order in a couple of days, using next day free (1hour slot) delivery (on orders over £29), which is great! (saves waiting in all day!). - All items arrive with the order and any queries are dealt with courteously and promptly!! - I have become a regular! - Great for a multi-pet household like mine! - Recommended!
- Susan Osey
- 1 Review
Great service
I continue to be impressed with the service from viovet.
- Julie Evans
- 1 Review
Helpful excellent service
Very pleased with VioVet received goods promptly as requested. Friendly helpful service on phoning will continue with using VioVet.
- Anne Steventon
- 1 Review
10/10
Easy to use website, fast efficient service, very good prices, food delivered in fastest possible time.... what more can you ask for? Well done, I'll be back.
- Mary Glass
- 1 Review
Viovet fast and friendly too.
Viovet is not only fast with your delivery but helpful and friendly . So easy to make your order , I like to phone with mine . But you can order on line if you prefer.
- Mrs Linda A Tolhurst
- 6 Reviews
1ST Class Customer Service
The VioVet website is excellent and their prices are competitive.
My Order to VioVet required a Prescription and I placed the order late on Wednesday afternoon.. I sent the Prescription to VioVet by 1st class post on Wednesday evening and I received my order on the following Friday morning.
My impression is that this is a highly organised company and I will definitely shop with them again.
- Stephen Hayes
- 1 Review
Ordered twice in quick succession - excellent service
Would not hesitate to recommend, great price, great service and quick delivery. What more is there to ask?
- sheila wood
- 1 Review
VioVet is perfect for ordering your animal feed
VioVet is the cheapest I can find and always keeps you informed when the parcel will arrive within the hour.
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- Karen Chilvers
- Brentwood, GB
- 1 Review
Fantastic service and saved loads of money too
I'm really impressed. I ordered on Sunday night and my dog's tablets arrived Tuesday.
Can't fault them!
It's also half the price on line and the cheapest I found too!
Thanks Viovet.
- Jude
- 1 Review
Amazing
I've been using Viovet for years and they have always delivered a perfect service. Once or twice when things went a bit awry with the courier (it can be hard to find my address) Viovet went the extra mile, like calling the couriers on the day. Delivery is always the next day and the products have been excellent. Highly recommended.
- mavis wareham
- 1 Review
Satisfied customer
Exceptional service with friendly, helpful and knowledgeable staff. Delivery service provided exactly what had been arranged.. Viovet' s overall service provides quality with competitive pricing. Well done team.
- Ingrid Kennedy
- 1 Review
Ordered yesterday morning, delivered today. Can't get better than that!
Ordered yesterday morning, delivered today. Can't get better than that! I will recommend them to all my friends, as the speed of service and the online help on FaceBook is a fantastic backup.
- Wendy Smith
- 1 Review
Excellent service and good value for money
I am very pleased with the service at viovet. I have ordered several times now and have found the dog food is a reasonable price, no more expensive than my local supplier, plus you have the convenience of having it delivered to the door within 24 hours of placing the order. I have now started purchasing my flea and worm treatment too. I find the website very easy to use too.
- Karen
- 2 Reviews
Brilliant service
After using the same internet supplier for several years for my cat food, I had been disappointed with the speed of their service so I decided to give VioVet a go. I was really pleased with the fast delivery of my cat food and Flea treatment, ordered late on a Wednesday night and was delivered on the Friday of the same week, would definitely recommend and will use again.
- jan clarke
- 2 Reviews
Excellent price and 1hr slot delivery
I found Viovet to have the cheapest price for the product and kept me up todate on the delivery time. the final email gave me a 1 hour slot for delivery which is when it arrived!
- Sandra Hunt
- 1 Review
A fantastic service
I ordered at 3.15 pm forgot to put my order no with the prescription and received the goods in the post the following morning. One cannot ask for more. !!!!!
- Anna Shiali
- 1 Review
Straightforward, stress free order
Quick and easy to order over the phone. The pet food arrived next day with a text informing me of the 1 hour window that it was likely to be delivered. Much better than having to wait in all day for a consignment as some deliveries dictate.
- Catherine Mottram
- 1 Review
Fantastic service and cheaper than other websites!
Brilliant service, paid the extra £2 for guaranteed same day despatch, ordered at about 2:40 pm on Friday, Received at 9:30 sat morning! Considering I ordered late they still dispatched same day.
Would recommend and use again
Thanks!
- Ross Blackman
- 1 Review
amazing value and outstanding service
I ordered two products for my dogs at lunchtime on Thursday and they arived Friday! fantastic service and very good value.
- Lynne Hatton
- 1 Review
Viovet is brilliant!
I have used viovet several times now and always find them the most competitive with efficient and speedy delivery. One satisfied customer!
- Alice - Tooting
- 1 Review
great prices, great service!
I have been ordering foods and medications for my cats from Viovet for the last 5 years and I never got disappointed. The new delivery system is now even better than before as they send a text message with the expected time of delivery so that I know when to be home. I would recommend Viovet to anybody who is keen to receive good products delivered quickly and with professionalism.
- Mr Devlin
- 1 Review
- Alan
- 1 Review
Great price and very efficient service.
Good price for prescription dog food and included delivery. Item delivered within 48hrs. Will definitely use again.
- Jk
- 2 Reviews
Fast delivery
Easy to use website, ordered with free delivery and it came next day, expected 3-5 days so very impressed.
- Mrs C Hawkins
- 2 Reviews
FAST, EFFICIENT AND VALUE FOR MONEY!
Found this website while looking for cat medication. The prices were far cheaper than buying from our vet. The website was easy to use and by uploading the prescription time was VERY fast, within 24hrs I had a confirmation email that the ills were on their way and within another 24hrs the pills were on the mat! Cant say fairer than that, most impressed. Other sites wanted me to post the prescription before they would send the meds and with the mail the way it is, it is unneeded delay.
- Karen West
- 1 Review
really fast delivery,helpful competant staff,brilliant
I find the service really helpful they commicate with the vets in relation to chasing paper work for perscriptians, my life is hectic enough viovet take the stress away from you,fast and prompt delivery cannot praise them enough.
- Trudy Bignall
- 1 Review
Outstanding service! Helpful. Friendly and efficient.
I have used Viovet a few times now and they have been so helpful. The staff are always cheery and polite with a sense of humour. They know their products and boy are the fast! I ordered tablets for my dog at 4.00 p.m, one day and they arrived the next morning at 10.00 a.m., complete with the instructions where to leave the package, if I was out, boldly printed on the front. They are a lot cheaper than the vet and they are reliable. The service is excellent and I have already recommended them to a few people.
- Alan Smith
- 1 Review
Excellent service.
We have ordered our little dogs prescription drug from Viovet for a couple of years now and never had cause to doubt that the service is quick and reliable.
- Tabitha Averis
- 1 Review
Very speedy service, easy website and ordering.
They have a very easy way of ordering a repeated prescription. I would recommend and service is quick.
- Darren Williams
- 1 Review
Easy + efficient = elated
An easy, well organised site with clear and concise processes and workflows that allow me to upload a prescription and order medicines at far better rates than your Vet offers. The medicines arrive promptly and you can even set up reminders if when you need to order again. If only all things in life were this simple. Keep up the great work you have a customer for life.
- PATRICIA NORVAL (mum1503)
- 1 Review
Very helpful supplier
Hi, I would like to say thanks for your recent communication regarding my order and the fact that if I wanted to I could collect as you are near to where I live. I will gladly use you again..
- Lynn Lawrykiewicz
- 1 Review
Super Company
I have used Viovet many times for all of our animals, Dogs, Horses and Rabbits.
Their ordering system is very clear and easy to understand and delivery is exceptional usually the goods arrive the next day.
Cannot fault them.
Well Done shame there wasn't more online companies like them.
- Lucy Kennedy
- 1 Review
Exceptionally good service
Very cheap P&P and item came the next day. Service like this is very hard to find these days. Would certainly recommend.
- Debra Emerson
- 2 Reviews
Prompt delivery and well packaged
The order arrived within 2 days and it was great to see that the entire order had been individually wrapped in bubble wrap so everything intact. Great!
VioVet Details
Freephone 0800 084 2608
Mon - Fri: 8:30am - 7:00pm Sat: 10:00am - 3:00pm
FREE delivery over £29
Excludes outside the UK and some remote areas of the UK.
About this company
Featured in the Daily Telegraph VioVet is one of the UK's true business success stories, one of those rare company's that you simply want to deal with. They are independently rated as the UK's most trusted online retailer of Pet Food, Medication and other pet related products. VioVet supply prescription and non-prescription medication and even the veterinary-only pet foods. Excellence in customer service is central to the business and prices can be around half what you may pay at your local vet/pet shop. Easy to contact advice & order lines and a dedicated vet permanently on hand make help ensure they remain unrivaled for customer care.
Visit VioVet
Contact information
AL3 8JL Markyate
United Kingdom
Category
VioVet is ranked 1 out of 70 in the category Categories Leisure Pets
