I was really impressed to find that the order I put in mid saturday afternoon was disaptched that day and with me on Tuesday which was brilliant as I was really in need of the product I ordered. I was also impressed witht he P&P charges which first attracted me and the offer on, all in all will use again and would recommend
Unfortunately, the particular product we normally order was unavailable due to a supply issue. However, the Viovet team went out of their way to suggest a reasonable alternative. Communication was courteous, efficient and customer-focussed. Danielle is a real credit to the team!
They dispatch your order in a couple of days, using next day free (1hour slot) delivery (on orders over £29), which is great! (saves waiting in all day!). - All items arrive with the order and any queries are dealt with courteously and promptly!! - I have become a regular! - Great for a multi-pet household like mine! - Recommended!
The VioVet website is excellent and their prices are competitive.
My Order to VioVet required a Prescription and I placed the order late on Wednesday afternoon.. I sent the Prescription to VioVet by 1st class post on Wednesday evening and I received my order on the following Friday morning.
My impression is that this is a highly organised company and I will definitely shop with them again.
Would not hesitate to recommend, great price, great service and quick delivery. What more is there to ask?
I've been using Viovet for years and they have always delivered a perfect service. Once or twice when things went a bit awry with the courier (it can be hard to find my address) Viovet went the extra mile, like calling the couriers on the day. Delivery is always the next day and the products have been excellent. Highly recommended.
Ordered yesterday morning, delivered today. Can't get better than that! I will recommend them to all my friends, as the speed of service and the online help on FaceBook is a fantastic backup.
I am very pleased with the service at viovet. I have ordered several times now and have found the dog food is a reasonable price, no more expensive than my local supplier, plus you have the convenience of having it delivered to the door within 24 hours of placing the order. I have now started purchasing my flea and worm treatment too. I find the website very easy to use too.
After using the same internet supplier for several years for my cat food, I had been disappointed with the speed of their service so I decided to give VioVet a go. I was really pleased with the fast delivery of my cat food and Flea treatment, ordered late on a Wednesday night and was delivered on the Friday of the same week, would definitely recommend and will use again.
Quick and easy to order over the phone. The pet food arrived next day with a text informing me of the 1 hour window that it was likely to be delivered. Much better than having to wait in all day for a consignment as some deliveries dictate.
Brilliant service, paid the extra £2 for guaranteed same day despatch, ordered at about 2:40 pm on Friday, Received at 9:30 sat morning! Considering I ordered late they still dispatched same day.
Would recommend and use again
I have been ordering foods and medications for my cats from Viovet for the last 5 years and I never got disappointed. The new delivery system is now even better than before as they send a text message with the expected time of delivery so that I know when to be home. I would recommend Viovet to anybody who is keen to receive good products delivered quickly and with professionalism.
Found this website while looking for cat medication. The prices were far cheaper than buying from our vet. The website was easy to use and by uploading the prescription time was VERY fast, within 24hrs I had a confirmation email that the ills were on their way and within another 24hrs the pills were on the mat! Cant say fairer than that, most impressed. Other sites wanted me to post the prescription before they would send the meds and with the mail the way it is, it is unneeded delay.
I find the service really helpful they commicate with the vets in relation to chasing paper work for perscriptians, my life is hectic enough viovet take the stress away from you,fast and prompt delivery cannot praise them enough.
I have used Viovet a few times now and they have been so helpful. The staff are always cheery and polite with a sense of humour. They know their products and boy are the fast! I ordered tablets for my dog at 4.00 p.m, one day and they arrived the next morning at 10.00 a.m., complete with the instructions where to leave the package, if I was out, boldly printed on the front. They are a lot cheaper than the vet and they are reliable. The service is excellent and I have already recommended them to a few people.
An easy, well organised site with clear and concise processes and workflows that allow me to upload a prescription and order medicines at far better rates than your Vet offers. The medicines arrive promptly and you can even set up reminders if when you need to order again. If only all things in life were this simple. Keep up the great work you have a customer for life.
I have used Viovet many times for all of our animals, Dogs, Horses and Rabbits.
Their ordering system is very clear and easy to understand and delivery is exceptional usually the goods arrive the next day.
Cannot fault them.
Well Done shame there wasn't more online companies like them.
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