Reply from VioVet
[REPLY]
- Reviews (11,096)
- Gillian Hanley
- 1 Review
Hills prescription cat food
Best price, really fast delivery andcgreat communication. Defo gonna use viovet again.
- Elizabeth Davies
- 1 Review
Would definitely recommend to friends.
Very quick delivery . Would recommend to friends and family.
- Mrs EK Scott (greatalscott)
- 1 Review
Excellent
Bought 2 large Kong safe sticks because they were well priced and I couldn't be more pleased with both the product and the sellar. Will buy again.
- gareth everson
- 1 Review
superb prices and friendly professional service
i'd run out of metacam that 1 of my labradors Ben needs. i contacted viovet and told them of my predicament. i received a reply an hour later informing me that the medication my dog required had already been sent to me! it arrived less than 24 hours later! another example of the wonderful, efficient service from the friendly staff at viovets. i cannot recommend them highly enough.
- Jane Woods
- 1 Review
Excellent service
The website was easy to use - found what I wanted straight away!
Easy to order and pay for product I needed.
Good communication from the company via e-mail.
Arrived the following day!
Will definitely be using this company again!!
- Marie Llewellyn
- 1 Review
fantastic, very quick, best price I could find.
it was nice not having to wait for ages for delivery. thank you
- Mr Orpin
- 1 Review
Buy from VioVet and the best you get
It was so easy and the food was delivered the next day
- Andy
- 1 Review
excellent service
Ordered a brand of dog food and received the goods 24 hours later. The couriers were excellent with up to dates either on email or texts.The added bonus was which hour slot you could expect your delivery, saved you having to wait in all day or it.Will definitely use again
- Jax Freedman
- 1 Review
- Tracey Chesser
- 1 Review
- Richard Wood
- 1 Review
First class service
Had a question with regard to my order and when I telephoned the young lady could not have been more helpful. Placed my order on line and the package arrived the next day. Could not fault the service nor the excellent staff. Well done!
- Rachel Mathia
- 1 Review
Incredible service!
Next day delivery, and I was updated when my order would arrived. Fantastic service, I will order from them again!
- Sonja Gardener
- 2 Reviews
Frontline for dogs
I got frontline for all my dogs from this website. It is easy to use and you pay with paypal which I think is great. No running around for my purse and having to fill in all the details. Onnce I had order my bits, I got an email confirming my purchase. Also a number to ring if I was not happy. The item was posted strait away and I got it withing 2 days. Super fast posting. This website will also remember what you have bought so next time I want some frontline it will be there for me no hunting around for it. The price was also very good. Up until now I have bought my frontline from a local shop. I got this al least 50% cheaper. I will be back again next time I need some frontline which will be in 4 months time. Another thing they will do for me is send me an reminder. Great for forgetful people like me. I would recommend this website for everybody.
- Nicola Bell
- 1 Review
Fantastic speedy service
I bought acana food and nina otterson pyramid, ordered 7am mon and received 2pm tue, and I live in the Isle of Wight, also free p&p even to the island, fantastic products and service
Thank you
- Lois Chambras
- 1 Review
Not Recommended
I used Viovet for the first time in April, due to my dog needing a veterinary diet for the first time. My order arrived with various itemed damaged, and Viovet refused to refund, and were only happy to credit my account with half the cost of damaged items, despite the fact that I emailed photos of the damage. I then tried to use the credit, and was charged postage. On receipt of 'Sensitive' treats, I realised they were 30% fat, this info. was not available on the website prior to ordering. I returned the items and was told that i would be charged 10% for reshelving the items. I wasn't actually charged this, and I was refunded - but I will not be using them again, as they really don't appear to be professional or caring.
- Sally Kershaw
- 1 Review
Super Service
Brilliant! What more can I say? Called to check on the tablets I needed, placed the order the same day, uploaded the prescription the next day and the tablets arrived the day after. Saved me lots of money - got to be a good thing! Thank you VioVet!
- Philip Krause
- 1 Review
Excellent Service at an affordable cost thank you
Thank you for your prompt response and excellent value will use you again :-)
- Jennifer Wylie
- 1 Review
A brand new web site to me
I found out about Viovet from my Vet. She reccomended I use this company as the medication my cat needed was very expensive from their supplier. I spoke to a very helpful young lady and ordered on the phone, faxed my prescription 10mins later an e-mail arrived telling me it was beind dispatched. The following day I received another e-mail with a delivery time of 11-59 to 12-59pm and it was delivered at noon. I would not hesitate to share this experience with everyone. You should not be disappointed with the service.
- Alfe Hollingsworth
- 1 Review
Prompt service online as well as over the phone
Prompt service online as well as over the phone,store details so can re order instantly .
- Alison Robertson
- 1 Review
Efficient Service.
Viovets web site was easy to use and completing the transaction was straightforward too. My order was delivered within 48hrs......hassle free by DPD!
The item I purchased was competitively priced and with free delivery I felt I had a good deal!
Will definitely use Viovets again and recommend to friends!
- Mrs Sarah Murphy
- 2 Reviews
Very prompt delivery & excellent service.
I rented out my house and when the tenants left I found it infested with fleas, courtesy of the tenants' cats. I ordered 3 spray cans of Acclaim from VioVet. They arrived very promptly, so I'm grateful for the excellent service which I received from VioVet.
- Monica
- 2 Reviews
excellent service product as described & value for money
I purchased Arthri-aid for dogs directly from the VioVet website which was easy to follow. The product was as described and so far the best price I could find with free delivery. It came extremely well packaged and within the time limit stipulated.
What could be better!
- Richard Gibb
- 1 Review
Quality Service!
Reliable and good value for money. I have no hesitation in recommending this company.
- Tracy Marchant
- 1 Review
very efficient service...
Although I am very impressed with the prompt service you provide I have noticed that every time I order my dog food every couple of months the price has increased since the last time. The same 12k bag of food is now nearly £10 more than when I first ordered from you about a year ago. Should this happen next time, I will stop using you and go to my local supplier.
- Maggie Davidson
- 1 Review
Excellent prices and delivery
Viovet was recommended to me by the vet's receptionist and I'm very pleased with the range of products,price and delivery - the whole package is impressive - will definitely shop with Viovet again
- Jerry Hedges
- 2 Reviews
Great price, 5 Star service
I forgot to re-order some medication for my 15 year old cat and was down to only 3 days remaining. I ordered from Viovet (10% cheaper than usual supplier) and emailed prescription and tablets arrived 8.30am the following morning. Brilliant and thanks to the Viovet team.
- Jean Rudd
- 1 Review
Viovet is Myovet for all cat accessories
Viovet is a good, reliable company who will put right any errors/ damaged items without fuss & quibble. I always recommend Viovet to my friends & use them every couple of months. Price wise they are one of the most competitive on the market.
- Jayne Bradbury
- 1 Review
Very professional service
I used viovet for the 1st time. Brilliant service placed the order on the phone. Let me scan and send the prescription. Much easier than having to find a stamp and post
It arrived very quickly
Will defiantly use them from now on.
- Mrs Dani Burdett
- 2 Reviews
Excellent
All items ordered arrived very quickly and everything was problem free!
- LYNN SAUNDERS
- 2 Reviews
- Customer Colin Hyatt
- 2 Reviews
Excellent service,arrived well packed and on time.
VioVet gives me excellent service with my dogs requirements.
- Sandra Dyson
- 1 Review
viovet best for all pets
viovet is a cheaper way to purchase all medication and need for your pets. it provides a good friendly helpful and efficent hassle free service.
- Carole Ellis
- 1 Review
I trust my pet to VioVet
I have a stray cat who was very neglected and needed a lot of care and medication. The price of her medication from the vet was extortionate so I thought I would look on the internet. Eventually I decided to order from VioVet as the prices were very good and after purchasing a written prescription from my vet at the cost of £10.00, and the cost of the medication from VioVet, it still worked out much cheaper. Once I recieve the Prescription from the vet I order and pay on the VioVet website, get my order number which I write on my Prescription and post it off to VioVet. Meanwhile they get the prescription ready. Once they receive the prescription the medication is despatched very quickly. So all in all the whole procedure takes a couple of days and I am very happy with the service I have received from VioVet. I definately would recommend VioVet to anyone.
- Helen Davey-Smith
- 1 Review
Excellent service
It was a no-brainer to order from VioVet; despite having to pay for prescriptions from my vet I still saved over £30 buying the products this way. I had the items within 48 hours just to make it even better.
- Christine Toczyski
- 1 Review
The dog gets home delivery!
I have used Vio vet twice now and both times they have been the cheapest option for my (old) dog's vet recommended specialist food and they' ve told me when the food will arrive, delivered to the door, at no extra charge. An excellent service, really pleased.
- Sarah, Devon
- 1 Review
Excellent service
Ordered and arrived the next day reasonable prices very good service
- Mr Carr
- 1 Review
Excellent value and service.. Recommended..
Violet is definitely one if the best companies to deal with on the Internet.. Excellent service and value everytime... From ease of ordering to prompt trackable delivery.. Always on time with regular updates... Why pay high street prices... Definitely recommended... 5 stars..
- Sylvia Davies
- 1 Review
The order arrived within 24hrs.and is good value .
I ordered diabetic food for my cat. The price was very good and delivery was excellent .I will order again from VioVet
- Mrs Jacqueline Debenham
- 2 Reviews
exceptional service once more
Viovet is up there with the best online companies. So easy to order and the delivery is fast. A company that I can rely on for all my animal products.
- Hannah E Henderson
- 1 Review
Outstanding in all their communication and service
I have just recieved Jemima's medication from Viovet. I ordered it and scanned in the prescription they make it so easy. They sent me an email to let me know the day it would arrive and time spot on. I really would recommend Viovet if you need anything for your pet. I will be asking my Vet for the next prescription as it saved me over £100 and as we are on a pension every little helps. Another thing was her needles came with a disposal bin very helpful. I tell everyone to try Viovet.
VioVet Details
Freephone 0800 084 2608
Mon - Fri: 8:30am - 7:00pm Sat: 10:00am - 3:00pm
FREE delivery over £29
Excludes outside the UK and some remote areas of the UK.
About this company
Featured in the Daily Telegraph VioVet is one of the UK's true business success stories. VioVet are one of those rare company's that you simply want to deal with. They are independently rated as the UK's most trusted online retailer of Pet Food, Medication and other pet related products. VioVet supply prescription and non-prescription medication and even the veterinary-only pet foods. Excellence in customer service is central to the business and prices can be around half what you may pay at your local vet/pet shop. Easy to contact advice & order lines and a dedicated vet permanently on hand make help ensure they remain unrivaled for customer care.
Visit VioVet
Contact information
AL3 8JL Markyate
United Kingdom
Category
VioVet is ranked 1 out of 69 in the category Categories Leisure Pets
