Home Broadband goes down from time to time which is annoying and customer service is rather poor.
Cancelled a mobile broadband contract back in August last year and every month since then I still receive a email saying I have a new bill. I have rang back September, October, November, December and now January. Each time I have to explain my situation to a different adviser, each time I am reassured it will be the last time I will get a email. Each month I carry on getting a email bill - amazingly poor service. Two emails to the complaints team have generated no replies.
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