I have been a super hub customer for around 6 months and 2 months ago i upgraded free of charge from the 50 meg to 100 meg speed under the double your speed offer, Unfortunately i had to resign the contracts for another full term ie: 12 months i never ever get 100 meg speeds even using a ethernet cable i get around 62 meg download speed. in the last month my broadband keeps going down in total i have gone without my broadband for 9 consecutive days, when i phone up they say its a problem in my area even though my neighbor's on a lower speed but dont have problems. i will be seeking advice from OFCOM in the next few days to see if i can get my contract retracted so i can go over to BT. In my opinion do not give Virgin your Custom they dont deserve the 1 star i gave.
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