Terrible internet speeds, poor customer service, even worse engineers. Hard to get in contact with. Once engineer announced on arrival "did someone from fucking bangladesh tell you that". Our speed is never even half the quoted amount and have been told by engineers not to expect the quoted speeds in our area (South Manchester)!? Every time the connection goes completely down, we are given excuses, "temporary fault" eventually becomes"its your super hub" (we are on the 4th, waiting with no internet for 5th!). Only for several engineers to tell us that they have never had full service in our area. Very frustrated, will never sign a contract with Virgin Media again.
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