I find when ordering something that is offered free a price seems to be added and I cannot understand why. I cannot get any answers either. I have stopped my last two orders because of this. I don't mind paying for postage.
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Hi Gillian, we're deeply sorry for any confusion. Please be informed that additional charges can be applied for product upgrades and photo or logo uploads. Before placing your order we recommend you to contact our customer service team on the free phone number 0800 496 0350 and we'll be more than glad to help you get the best deal. Thanks.