Vistaprint reviewed by

Shrewsbury, GB

1 Reviews

trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

Ordered calender in December, not received still chasing a refund in April and getting fobbed off!

I would not recommend using this company to a friend. I ordered a calender in December which did not arrive. I rang visaprint to cancel this order as it was into february by this point, I was told I would receive a refund. I was then sent a form to fill out to process the refund? I don't know why this process is necessary?

Middle of April I have rang them several times and have been told several times someone will ring me back which they have failed to do.

At the time of writing this, 19th April, I am still awaiting a refund. Just to re-itterate I placed the order in December!
    TrustScore 8.8 / 10
    1,238 Reviews

    Reply from Vistaprint

    Hi Jez Layton, We’re sorry that your experience with us hasn't been a positive one; we’d like to change that. We will be in touch with you to get this resolved as quickly as possible. Thanks
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