Order sent in and good initial confirmation. Time for delivery 24 hours. However, delivery took many emails and three weeks. I was given several 'definite' dates and times to' stay in and be able to sign for goods' but no-one appeared and there were no messages to tell me why.
When the goods finally came the young man was jolly and polite.
I think this organisation should sort out its delivery procedures. I shall not be using them again.
1 Business Day Delivery promised but 4 day delivery realised - Awful performance - AVOID
I wanted a specific product that I had purchased in the past from a local tile shop. Vista had it in stock at a very fair price so I ordered two. I received a text at about 9.00 am saying that the delivery would come between 15.15 and 16.15. It didn't arrive until nearer 17.00 which caused a slight problem because our stores staff were shutting goods inwards ready to go home as the parcel hadn't arrived. (we are a business not a private user ) It would have caused me a problem if I hadn't been able to get the product on that day but it did turn up in the nick of time. Room for improvement with courrier but Vista Tiling excellent.
Ordered Algex to clean our patio. Fast service with constant emails regarding our order status, with the option to change allocated delivery hour. Algex has worked a treat, so a very happy customer from start to finish
I have sent the products back one of which was wrong and will be credited, but I had a bottle of easy clean that had leaked badly and most of the contents over the packing, this could not be seen when the goods were received and I hope that vista will consider a replacement, which is all that I am requesting.
We were very impressed with the swift response to our order. We knew when to expect delivery as everything was made clear and the product arrived at the time stated. Excellent service. Thank you
Ordering was simple and all the way through from dispatch to delivery was text and emailed with a 1 hour slot also given. Would recommend the excellent service to anyone.
Six weeks in plaster and not being able to drive I ordered on line for the first time.
Delighted that the products arrived couple of days later.
I would certainly use this company again.
order confirmed by email and ready for despatch within one hour of order being placed online. Whist good to see every step of order, the 6 emails received may have been unnecessary. Will use Vistatiles again and already recommended to a neighbour.
The site was clear and clean.the process was strightforward. The responses wewre immnediate and th delivery was early the next day.
Could not be improved upon.
We carrry out high end refurbishment and interior design projects, our clients have exacting standards. Working with Vista Tiling was really easy. We were really happy with the process from start to finish. It was easy to buy, delivery was quick, product was as expected and in good shape. A quality product, at a great price. We will be using Vista Tiling again soon...
I had never used Vista before but their website seemd very user friendly so I thought I would give them a try. Finding the product I wanted was easy - and the price was painless !
The item arrived well inside time, making it a good transaction all round. I know where to go when my next requirement occurs !
Ordered wednesday at 16.20 and was deliveried friday at noon. Excellent price of the items and nice easy website to navigate round. Added bonus of being able to track order progress. Willl definitely use again.
Item's well packed and delivered quickly.
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