Partnering with Visualsoft we have launched an expansion of our business through an on-line retail store
We launched our Fashion business only back in November 2012, and quickly realised that to survive as an Indi in today's economic climate we needed to have an on-line presence. We were recommended to use Visualsoft by our ePOS provider, Mode Retail. Once the decision was made to go 'on-line' we were keen to get up and running just as quickly as possible. The team at Visualsoft are excellent. Managing us through the process, keeping a close eye on the project plan and updating us every step of the way. We managed to launch in a very quick time and once we had 'site live' were handed over to our Account Manager, Phil Hutchinson. We expected to have a few teething problem as you always do with any new venture, and this one was linking with the eCommerce payment platform. The Barclays eCommerce team did not set everything up as they should have. Phil was fantastic. He jumped on the issues and resolved them quickly. We were a week behind schedule on the payment gateway, but without Phil's due diligence and efficiency I'm sure it would have been much longer. It it a pleasure working with him and the team. I can ask any question, large or small, and it is dealt with quickly and efficiently. Our business is growing from strength to strength and we are delighted with our partnership with Visualsoft. Gill East, Owner, Tomoli & Will
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