The project ran smoothly from start to finish and with good communication throughout. Our project manager was very helpful, on the odd occasion she wasn't available there was always someone there who could help. The online dashboard was helpful to chart progress and having early access to the admin allowed us to upload products in plenty of time for the launch. Training was thorough and professional. Pleased with the end result and would recommend Visualsoft. One small issue which was the expectation that we travel to Stockton for our initial meeting. Everything done at that meeting could have been done at our office with an internet connection. Visualsoft seemed reluctant to travel.
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Thanks for the positive review - we really appreciate you taking the time out to leave feedback!
We're sorry for the confusion over us appearing to be reluctant to travel! We are more than willing to visit a prospective client when required, but do encourage retailers to visit us whenever possible. Unfortunately, our industry is flooded with agencies who are not what they appear - often projects are outsourced to freelancers or teams of overseas developers at which point they often go wrong, so we we always actively encourage any retailer to visit their short-listed eCommerce developers in person. We see it as a really beneficial experience which allows you to meet the team and see where and how we work before you agree to come on board as a client.
If you have any questions or further feedback, please don't hesitate to get in touch!