[REPLY]
Visual soft provide an outstanding service. Tims knowledge is endless and he pushes you to be the best you can be. They really care about your site and give constructive and objective advice that really makes a difference.
Absolute winners!
My Husband and I started working with Visual Soft in January 2012. Our previous business was running its course, and we were lucky enough to have been given early inheritance to start on a new venture to secure our future. With this in mind, we searched high and low for the best E-Commerce website developers we could find, and after finding plenty of bog standard and nightmarish companies, it was a breath of fresh air to finally find Visual Soft.
From the beginning, Visual Soft was professional and helpful. Putting right the myths of how to run an E-Commerce business that we had heard from the other standard companies. When we decided to give Visual Soft the go ahead, we were instantly impressed. We told Visual Soft the vision we had of our website, and they created it to the T, with all the functionality of a professional and up to date website. With regular communication we learned how to create the content of our website, and so Best Gift Company was born.
We chose to work with Visual Soft on a long term basis. To make this easier they provided us with an ‘account manager’, as a first port of call for any problems or questions. Both my husband and I are extremely impressed with the professionalism of this young lady, Michelle Leonard, as well as being extremely personable, approachable, Informative, and how nothing was too much trouble.
It seems this young lady was a reflection of the Visual Soft Company. As anyone can imagine, launching a new business in this economic climate does not come without budgeting restraints. Communications between the employees and the Head of online Marketing, David Dukes, meant they could be accommodating to maximise the effectiveness of the budget we have. This kindness and generosity has overwhelmed both me and my husband, and where we thought Visual Soft were a fantastic company before, they continue to excel themselves.
With this in mind, and with the on-going support from Michelle, David, Anthony and the rest of the team at Visual Soft, we look forward to a long and flourishing future. Thank you for all your help so far.
www.bestgiftcompany.co.uk
We started working with Visual Soft at the beginning of 2012 and were relatively new to the world of e-commerce. The whole team are approachable, responsive and most importantly efficient, they not only met our design specifications within a time frame, they also suggested several ways to make our website state of the art.
The team are always available on the other end of a phone or email and this is something which has really made our lives that much easier.
I would recommend the company to all our associates.
After speaking with several developers for designing our site, we decided to use Visualsoft and glad we did. First class customer service and top quality Website design. A pleasure to work with!!!
I am so pleased I found Tim and his team at Visualsoft. From the very start they were professional and listened to what I wanted to achieve and finally produced a great website www.snowbiz.co.uk
I am also very happy with the support and account management that Visualsoft have shown me as well as the up to date and informative newsletters that come on a regular basis.
I cannot fault Visualsoft in anyway and you would be mad not to use them!
We are very pleased with the look and features of our website www.KJReptileSupplies.co.uk. Having looked at loads of website developers we found that Visualsoft offered the best service. We did see some cheaper options but did not like there portfolio’s and with a lot of features missing that Visualsoft include; we also like the fact we can add more features as we go on.
The design team are great as well full of creative ideas that help drive KJ Reptile Supplies, with new promo units and anything we would like adding to the site.
While the website is being built you are kept up to date with an e-mail each week telling you what has happened that week, what is required from yourself and what is going to happen the following week.
The Customer Service you get are second to none, normally answered the same day or next working day, in some cases I have had reply’s late at night. Any problems are quickly sorted and promptly. We are always greeted and feel welcome by the very friendly safe, we even talk to one of the directors them self, which is rarity.
If you are looking to upgrade/ get something added to the site the friendly team are there to help via the great ticket system they use. We love the way they do not push you into getting anything you don’t need and give you friendly helpfully advice.
Visualsoft also have a number of marketing ideas and concepts that we are sure to take advantage of soon, such as SEO, PPC etc.
We are also looking at using Visualsoft to integrate E-Bay and Amazon into KJ Reptile Supplies, at very affordable prices, along with this we would be looking at getting Visualsoft to design our Ebay store.
If you are looking for a new website/ e-commerce store look no further and send these guys a message, so much so that we have some future projects planned and would look no further then to Visualsoft.
Kieron Molloy
Director
KJ (UK) LTD
www.KJReptileSupplies.co.uk
I met Tim and his team last year when i was reviewing web providers as i looked to identify the right partner to help me build my online store. I found their approach really refreshing in as much as they had real confidence and enthusiasm for their solution yet they avoided the oversell.
They allow you to tailor your site to your requirements and your budget. Over the past few years i have been involved in many web provider meetings and i can honestly say i find their solution amazing value for money.
On working with them i have found their approach to be very helpful and proactive.
Along with over 200 of their clients i attended their annual client conference in Birmingham and found the event really useful. The attitude of the company is geared to constantly searching for new ways to help you as a customer make more money.
I have since opened my store and find the back office system extremely easy to use, from adding departments and products to order fulfillment. I have also taken their integrations for ebay and amazon as it offers an extremely good solution for making sure all of your stock records are correct across the channels you sell through.
So, as you can tell, i think they are pretty good team. They are very genuine and I would have no hesitation in recommending them to you.
Paul Bacon
www.shoebou.com
As a professional internet marketer working in the industry for over 10 years & running over 350 site in my career, getting websites that convert at their best rates is paramount to me. I have dealt with countless web design companies, from my point of view its an absolute mine field out there, a nightmare is the word that springs to mind. Most companies will tell you what you want to hear but you are usually left with a disappointing poor website while being left out of pocket countless times. This sort of stuff can put you out of business before you start.
I found Visual Soft in December 2011 and decided to risk it again (they all promise the same anyway) but it was their portfolio that really caught my attention. A lot of web design companies have 1 maybe 3 nice designs they have done, but the rest of the respective portfolios usually fail to impress to say the least.
When I seen Visual Soft's portfolio, I was shocked that they had done countless projects, and looking at them, each and every one is a piece of art in my opinion so I hoped they could do the same for me....
Im now about to place an order for my 6th site with them!
I wish all companies could be like this, they have been an inspiration with their professionalism and always going that extra mile that they have inspired me to try and bring some of their work ethics into my own business.
This isn't your typical web design company with 5 guys in a unit, there must be about 100 people working in visual soft all specialising in various things such as ebay, amazon, google shopping, seo, adwords....basically everything you need to take your business to the next level. Being in this industry and running a marketing company myself, I know these guys are beyond on top of their game, proper professionals offering advice that is actually going to make a big difference to you.
Anyway, shortly after signing up for our first site, we heard they were doing a meet up / training day at the NEC Birmingham...this was a great day to meet all and other like minded business people but most importantly, they ran this day for their clients as a free training seminar to show you how to best use your website they provide and to make sure it is getting fully utilised.
What other web design company would do this? This really impressed me and the team.
Working in the industry so long, I always think I know it all, but I came away from that meet up / training day having learnt so much. Already I have increased my business from a lot of new ideas I gained from this free seminar they did. Good to meet all the staff face to face too, not just dealing by email like the rest of the wannabe "pro web design companies."
Finally, I found a company that I can completely rely on to provide me with world class websites that would normally cost £20k+ for a tiny, tiny fraction of that price. Their websites are fully up to spec with the latest technology, also there has been no request no matter how complex that visual soft couldnt do for us. I think they have employed the best graphic designers in the country, very rare designers can design stuff that goes beyond your expectations. This has to now be my favourite company of all time. These guys & girls actually do more than they say they can which is unheard of on line or at least in all my experience. I just cant see how anybody could better them, this has to be the number 1 in Europe if not a World Leader in professional web E commerce design and the various multi channel platforms they can integrate.
This is the first time I have ever bothered to write a review, Im a busy person, but Visualsoft absolutely deserve it and more importantly earned it.
I plan to do all my future on line business with Visual Soft.
6 out of 5 stars.
Gavin C
http://www.hawthornhealth.com
From our initial contact with Visualsoft the team have been very helpful and quick to respond. We are very happy with our site and the ongoing marketing and support offered.
From start to finish of the project, we have received amazing service and were updated on progress on a regular basis..
Visualsoft were really quick in dealing with any issues and conncerns we had.
I am really happy with the final outcome of the site and look forward to continue to working with them in the near future.
Situl Shah
Director - Internet Gift Store
www.internetgiftstore.com
I have project managed several underperforming websites over the years, to help them grow and compete in there sectors and until now I have been doing so on my own using independent designers and coders the companies chose to use; even though I always suggest using an all in one solution like Visual Soft. Using independents has many pitfalls, firstly it is a far more expensive route to take, work takes longer to complete because it is usually coded from scratch, if something happens to the designer or coders you are using (illness, disagreements etc) your left with a custom solution not many other people will want to come in and take over. It involves a lot more micro management and in turn stress levels tend to be higher.
This time around after successfully helping the aforementioned company I looked about for another website in the same sector who I knew could do with some help, however I did so with the attitude that it would be done my way this time or find someone else due to the huge pitfalls I faced at the previous one because they wanted to do it their way. The project should have only taken 18 months but ended up taking 4 years because they wanted to use independents. Due to them using several independents (one guy left the country leaving them with a system no one else would work with) having the site revamped three times they also wasted a few hundred thousand pounds doing so and that’s not taking lost revenue in to account that they lost wasting a few years revamping the website several times before they ended up with a good high converting store.
This time around I was given full reigns to do what I wanted, I contact Visual Soft and a few other all in one service providers and quickly decided Visual Soft were the company for us, having had plenty of experience in our sector already.
They designed a website around guidelines I set out and they got it right first time, apart from a few minor alterations which they were happy to make. The entire process does require a lot of planning however Visual Soft take on most of the management side so you deal with just one person; no more micro managing.
Out of the box we had a fantastic looking site, that’s easy to navigate, with great SEO potential and more importantly it already had many major elements built in from the start like Amazon, Play and several other key marketing avenues that we specified (and I mean full integration!) and all for a fraction of the cost! Very cost effective, the project was delivered on time albeit with a few issues on launch which is to be expected. That’s where Visual Soft really shines; if you do have any issues they are resolved quickly. They also listen to their clients, as I did have a few issues with a couple of things over the last few months as I expect other clients did. But Visual Soft has been making great strides with their ticket system and how staff are organised to deal with different sized projects and extra development work. They are always on hand should you have any questions or queries and are great to talk to.
I happened to notice a review earlier from a company who was not happy to be on a shared server, Visual Soft give you the option to be on a shared or dedicated server, the choice is yours. It is totally normal for any e-Commerce provider or hosting company to stick websites on a shared server unless they choose otherwise. It comes down to cost; if you want a super fast website then ask for a dedicated server which they are happy to provide and at a very competitive price!
If you want a successful website you have to have a solid platform to work from, one that is scalable and able to grow with you. It needs to be accessible to the widest audience possible in terms of devices it is viewed on and for visually impaired people. The site must be easy to navigate and fast; no one likes to hunt about for products! The CSM (admin area) must be scalable and offer the opportunity to grow with you and any industry changes. The site needs to be cleanly coded so it is fast and adheres to standards, which in turn also adds a little boost to your ranking in SERPS. There are many, many other factors that need to be in place, the bottom line is Visual Soft will provide all the above and everything else that is required for you to have a solid base to work from.
Ecommerce is always moving and there is always something you can improve, but with Visual Soft by your side it takes a lot of the stress out of it! I can’t recommend Visual Soft enough.
www.britishwatchcompany.com - Thank you Visual Soft, keep up the fine work.
We find the whole team at Visualsoft friendly and approachable.
Work is carried out quickly and communication is great.
Design and technology is ahead of the game and as a team they work well together.
We cannot recommend Visual Soft highly enough. I was skeptical
about spending money on a new website as the one we had worked adequately. My business partner had been researching the best Companies for our website and introduced me to Tim. In a very helpful first meeting he explained in easy to understand terms, what the difference is between having a website built by a Company that just builds websites and working with an e-commerce Company, such as Visual Soft. He also gave us a very realistic quote for a website with a pricing structure to add things on as the website became busier and we had more funds to develop. We pushed the button on the decision to go with them a year ago and our website sales have increased by more than 300%.
www.waxxunderwear.co.uk
Visual Soft are a young, innovative Company with a friendly, reliable team who really care about every customer. They do not push their products on you, but every time you ask for a new solution, they have it at a reasonable price which is in black and white beforehand with no hidden extras. We have recommended them to several of our friends and customers who have all received the same customer service and are as delighted as we are.
We are currently adding E-Bay and Amazon to our existing website at an extremely competitive cost as well as starting to work with Visual Soft on another website with our sister Company. We are as excited and enthusiastic about these projects as Tim at Visualsoft is.
In summary, in our opinion, they are simply the best e-commerce Company around for the best price with a clear pricing structure so you always know where you stand.
As a traditional bricks and mortar retail outlet, the thought of getting online was daunting. The initial meeting with Visualsoft allayed all my fears, their understanding of both good design and online marketing was very impresive.
One of the most important aspects to me through the design and implementation of the web site was how Visualsoft converted my ideas into exactly what I wanted.
Visualsoft has helped me break into ecommerce and our growth in the last 6 months is excellent.
I would have no reservations in recommending Visualsoft, in my opinion you would be hard pushed to find as better business partner.
Liam Larkin
Director
North East Tackle Supplies Ltd
From concept to launch Visualsoft have been nothing but exceptional. It is extremely hard to know who to trust in the minefield of e-commerce platforms. Thankfully I did my research and chose correctly.
Visualsoft were completely professional throughout, with a team of friendly and knowledgable staff on hand to answer any questions I had. I am very picky when it comes to site design, which is one of the original reasons I was attracted to Visualsoft. I needn`t have worried as our site was even better than I had hoped, superb creativity matched with excellent functionality.
The price of the core site and the additional features and functionality is completely transparent and consistent for every client. This is a god-send as many platform providers quite happily pluck overpriced figures out of the air. I never felt as if I was paying over the odds for the core site or any of the features. Some other quotes I got for a similar site were up to 4 times larger than Visualsoft`s quote!
Overall, one of the best companies I have worked with in any industry. They deliver what they say they will, and more. This is matched with exceptional customer service. Big thanks to the team and here`s to the future!
Andrew Brenard
(E-commerce Manager, Smiths Nurseries Ltd)
The team at Visual Soft are Extremely knowledgeable, efficient and professional. From beginning to end the process ran very smoothly from an excellent and confident sales pitch which promised everything on my wish list; through to regular updates from my account manager as the site was being built.
As a new company and brand I chose Visual Soft for Redana Studio for exceptional support and guidance in a field that isn't our primary strength. We can now concentrate on the rest of our business knowing that our future e-commerce is in good hands.
Ever since going live with Visualsoft, our website has improved dramatically! They're aftercare is exceptional and customer service is second to none. We are very pleased we chose to develop our website with Visualsoft and would highly recommend to anyone looking to start out, or take their business to the next level!
We are overjoyed with our new website www.bettytwyford.com and delighted with Visualsoft.
Here are our Top 10 Reasons Why Visualsoft Are The Best Ecommerce Provider;
1. Our helpful Business Development Manager Rich, who provided us with all the right information in an understandable context which allowed us to ensure that we were choosing the right Ecommerce site for our specific needs
2. The brilliant ticket system which allows for quick and easy communications with Visualsoft, this ensures every query and alteration is dealt with quickly by the right person
3. The reassuring knowledge that Visualsoft will always keep our website at the top of its game, never missing a trick
4. The fabulous designers with a wealth of creative ideas and the ability to create cutting edge design, every time
5. The cost effective hosting package with monthly rates to rival any ecommerce provider
6. The fantastic backend admin, print invoices in bulk, send automated order confirmations and dispatch info, quickly and easily add or remove products, set discount codes … the list goes on!
7. The effective, consumer friendly layout of our new site which is equalled by none in our opinion
8. The incredible in-house Online Marketing department who in our experience have the answer to every Twitter, Facebook, YouTube and Adwords query out there!
9. The absolute professionalism during every step of the development from fantastic individuals such as the wonderful Matthew our Technical Project Manager and Fire Chief!
10. Project Manager – lovely Laura . Enough said!
Kate James
Ecommerce Manager
Betty Twyford Ltd
www.bettytwyford.com
I had been looking for a web designer for my on-line fashion site for a while when I came across Visualsoft at a fashion trade show. I had a look at their portfolio and was very impressed with the professional finish of all the sites so decided to use them for my company, I'm glad I did.
I was kept informed every step of the way in terms of decision making and progress of the project. My project manager was always available and provided me with great advice and answered my queries promptly. I also received a progress report at the end of each week which highlighted any outstanding actions.
The resulting website exceeded my expectations. The feedback from customers is that the website is very easy to navigate and the payment process is straight forward.
The website has only been on-line for the past two weeks however I look forward to a long and prosperous future with the Visualsoft team.
Ruby Manhas
Director
Absolute Alpha Fashion Ltd
www.lovelondonfashion.com
We've tried web designers in the past but Visualsoft have been by far the best company we've ever used. From start to finish the design and implementation of the new Driven Car Sales website has been faultless.
Visualsoft captured the concept and translated it on the web first time. From the first presentation of the new site design we knew we had something head and shoulders above that of our competitors, and since launch the site has really raised our profile and set us apart from the crowd.
From our initial telephone conversation it apparent we’d come to the right company. Visualsoft’s approach was completely different to any other web company we’ve dealt with. They gave a full audit of our existing website and a full list of recommendations on how it could be improved. Visualsoft took time to understand what we required, were prompt in providing us with impressive options of how to achieve our goals and ultimately delivered a website that achieved exactly what we set out to.
As a result of the success of the Driven website, we are now in the process of having a second website built by the team at Visualsoft and are very excited by the concept designs they've provided so far.
I can safely say that the team at Visualsoft exceeded our expectations; we would recommend them to anyone looking for a creative, functional, practical and modern website.
Jonathan Hobday
Director
Driven Car Sales Ltd.
www.drivencarsales.co.uk
Visual have helped us develop and provide continuning support for our following sites:
http://www.ramsdensforcash.co.uk
http://www.gotgoldgetcash.co.uk
https://www.premierpawnbroking.co.uk
Being a company that moves extrememly fast, we take pride in being several steps ahead of our competition. Here at Ramsdens we have benefited greatly from the speed at which VisualSoft have been able to turn round change requests and investigate development issues as we continue to improve our customer online experience whilst keeping our systems secure.
I would highly recommend VisualSoft if you too are looking to work with a team of individuals who know exactly what it takes to make your site perform above others.
Jason Carr
IT Director
Ramsdens Financial Ltd
We have now worked with Visualsoft for over a year and the decision to choose Visualsoft over others in the tender process has been more than vindicated.
The quality of their software through to the quality of their work is excellent, but the most important thing for us is that they are still able to demonstrate excellent customer service and are dedicated to helping us improve our website business.
Their professional expertise and their friendly and committed personal service is a winning combination.
We have been working with Visualsoft for over 3 years now and have been delighted with all aspects of service we have received. From the initial design, development, through to general support, Visualsoft have been extremely professional throughout.
If you are considering a new website, it is definitely worth giving the guys at Visualsoft a call.
www.bigdug.co.uk
I have been using Visualsoft now for over 4 years, I have upgraded my website in that time to their latest system VS3 from the VS2 system.
I find their staff helpful, courteous and most of all knowledgeable, all costs are agreed up front and are always reasonable, they are not the cheapest in the market but I believe you get what you pay for. I could not be more pleased with the progress of my online lighting store.
I also use Visualsoft to market my website and year on year I have seen excellent growth in my online sales, even through the recession my sales have continued to grow at a staggering rate, meaning I have taken on more staff to help with the number of daily orders.
Visualsoft's expertise goes beyond basic website advice, Visualsoft are constantly working with me at the business level to further understand opportunities online to continue growth, last year, on their advice, we launched a Christmas Lights website, that saw excellent results and we are now looking into launching further niche websites with them.
I would recommend Visualsoft to anyone that is looking to maximise their online sales.
We have worked with several internet companies over the years, and Visualsoft are by far the best. They are very professional in their approach and they push the boundaries in development. As a company and as a team they are very helpful and professional in what they do. If there is a problem it can be quickly resolved in their unique ticket support system. Our account manager is only ever a phone call away and very happy to help with any issues or ideas. We have developed Friendships as well as business partners with Visualsoft, and it is a joy to have them as our website developers.
Designerwear.co.uk
We have been with Visualsoft for over 3 years and our website www.whatsabouttown.com needed and upgraded. Visualsoft were EXCELLENT .....the design and build of our new website was effortless and done by a fantastic team. We were kept informed all the way of the progress and Beth out project manager was excellent getting back to us straight away with answers to any questions. They kept to time and the website was launched bang on time in fact even a little earlier.
Thank you everyone at Visualsoft.
Samantha Park
Director
What's About Town Ltd
01344 842558
We have worked with Visualsoft for the last four years developing our online site ‘www.JulesB.co.uk’ into a major Independent Online Retailer and been delighted with the support and success we have had.
Staff at VS are always positive and proactive in developments and support enabling us to constantly update and optimise our site.
It has been a pleasure to work with Visualsoft and we look forward a long and prosperous future.
Kind regards,
Tom Baxter
E commerce and Development
Jules B Ltd
Yellow Brick House,
Back New Bridge Street,
Newcastle upon Tyne,
Tyne and Wear,
NE1 2TY
T: 0191 211 2339
Dean found this review useful
We took 2 years to research the options available to re-launch our site, very concious that with a re-design and hosting package we would in effect be 'married' to the business concerned. To be honest this made me very wary as there are plenty of horror stories concerning this. Visualsoft have been superb, responsive to sorting problems, very reasonably priced in terms of running costs and produced the sexy re-design we were hoping for. They provide a suite of marketing skills that we will be taking advantage of next and look like being a key part of our future success. Choose visualsoft, you won't regret it.
http://www.juiceproducer.com
After wasting a lot of money on different web designers, I chose Visualsoft. This is because of their impressive portfolio, great sales pitch and most crucially of all was the demostration of the admin side to the website. This is the part which can make or break a website. It's so easy to use and there's always someone on hand to help you. And I did need it!
Great job Visualsoft. Keep up the good work.
Having launched our new ecommerce site (www.savile-rogue.com) with Visualsoft two months ago like-for-like sales have soared from the same time last year. The site is a huge improvement on our previous version and works extremely well. The whole design and launch process was like clockwork - they've really made the processes extremely efficient. Staff are friendly, helpful, prompt and knowledgeable. The fact that they deal only with e-commerce clients means they're really focused on giving you a sales-driven site. Our SEO has improved markedly and we lose hardly any customers at basket stage. The CMS could be more developed and tailored to our needs, but we do have the option of paying for additional functionality. However, overall Visualsoft are very good value for money. Amazingly I have still not met anyone from Visualsoft, being based 250 miles away in London - everything has been done by phone, email and via their support site. I'm sure we'll meet one day!
Give them a call - you won't be disappointed.
We decided to move to Visualsoft in the spring of 2011 when we fnally lost patience with the quality of service given by our previous platform provider. The contrast couldn't be greater!
From the very first contact with Visualsoft, the company's staff have shown absolute expertise and professionalism, with dedication above and beyond the call of duty to get our site live.
The site itself is fast and feature-rich. The admin areas are an absolute delight to use, and we're looking forward to developing ever more features and functionality in the years to come.
Highly, highly recommended...
Visualsoft have been absolutely amazing throughout the whole process from start to finish. I cannot recommend them highly enough. Customer service is excellent and everyone I have dealt with have been very knowledgeable, professional and approachable, nothing is too much trouble. If I have a query or problem there is someone at the end of the phone to talk me through things. I am so pleased with our website, it's exactly want I wanted.
Keith Moss
www.keithmossfineartphotography.co.uk
we have dealt with Visualsoft for nearly 2 years & they have delivered an extremely professional web platform which has performed superbly.
we regualry received compliments from customers about how proffesional and easy to use the site is & that they feel safe paying with a card (ie trust the site)
we have also noticed a huge improvemnt in SEO and can now reduce our monthly spend with Google wiith pay per click.
We have been with Visual Soft since Feb 2011 and must say we are very pleased with the level of service and professionalism used to handle clients.
We have been an online trader for over 6 years, and our last company was good at their job but limited to what they could offer. Visualsoft goes that step further, by making available and informing clients of new technology.
Great company, Great hosting management and a excellent marketing team. All in all if your looking for a web company then we highly recommend Visual Soft.
Kind Regards
www.stuartslondon.com
We had been searching for a company that could provide a tier one website at an affordable cost for a long time, having discovered Visualsoft we have been very pleased with the result.
Visualsoft provided a development schedule that was kept to, with costs clearly quoted in advance. The result was a truly stunning design that has captured the imagination of our customers and resulted in many new regular users to our site.
Predictably, with building an entirely new site from scratch there were some teething problems, but Visualsoft dealt with all of these quickly without making additional charges. We really feel they pushed the boat out to make sure we started with a website that we were delighted with.
Having launched our site, Visualsoft now provide support when we need it and are in the process of adding further functionality, which we have full confidence will go ahead without any problems. We look forward to many years of working with this company and can envisage many future projects.
Anthony Skinner
Director - Chaos Cards
www.chaoscards.co.uk
After being ripped off by several e commerce companies we wanted make sure it wasn't going to happen again.
We spent many hours talking to Visual soft over the phone with our problems and issues we have had with previous sites. To which they explained in a language we understood the correct way to do things and explained exactly how it should be done and also pointed out where our previous site was going wrong.
From the start we have trusted visual soft and so far have come through with every they have said.
Our site receives a great levels of orders and continues to grow, the support is fantastic and every problem or change is completed within hours or most cases minutes.
I couldn't recommend this company enough and we are looking to forward to expand our business through the Internet.
Richard
Company director.
Www.scentsationalperfumes.com
Victoria plaza,
Southend on sea
Essex
We have used Visualsoft for the last three years, to develop our online business.
Throughout this time, we have found the staff to be very responsive if we have a problem and very proactive in terms of offering us creative solutions and suggestions for development.
We have found the company to be an excellent partner for our business.
www.shoprugby.com
Our business has expanded massively since we started using Visualsoft in 2009, with a new and improved re developed site.
They provide outstanding support and excellent customer service. Visualsoft have helped us to grow our business and they continue to do so with new ideas and concepts.
We would highly recommend Visualsoft to anyone looking to develop online retail.
Since using visual soft for our website, we have seen such an improvement, we constantly upgrade our website with new stock links and designs, so when we ring visual soft and use the web service to book our tickets, with in that day or the next if it is later on Visual Soft are in touch to help with our upgrades.
Regarding the use of our website Visual Soft are there 100% of the time, there have been many times when I myself have had a problem and all I did was phone and a member of staff walked me through the problem and guided me step by step.
From using Visual Soft on something as important as our website, i can honestly say this is the best move we have made, they are not only professional 100% of the time, but they have improved our online presence with it still improving.
I would not suggest another website development company to anyone, Visual Soft are very friendly, professional and very skilled at what they do.
www.additionallengths.co.uk
Jamie Dunn
Business Development
Additional Lengths
Maxwell's Corner
1-3 Norton Road
Stockton On Tees
TS18 2BW
01642 867213
We are so thankfull that we actually found this company. We were sinking really fast and they threw us a lifeline. Not only are Visualsoft professional they are also very approachable and I feel that they really care about their clients. If you are looking for the best than you really do not need to look any further they have it all. Well done Visualsoft.
www.lucylondon.com
Jamie Dunn found this review useful