Visualsoft eCommerce reviews

Visualsoft eCommerce reviews

Excellent
9.7
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Review by confirmed purchaser

LOVE MY WEBSITE EVERYTHING I WANTED AND MORE

My craft business was set up 3 years ago, working from home I needed a professional looking website so I started my search and came across Visualsoft I approached them for some help and advice, and help and advice is exactly what I received no pushy salesman and plenty of time to make up my mind to what it was I needed for the business and the budget I had at the time. I've never looked back I have upgraded the website on a couple of occasions and all work was carried out in the time frame set if not before. Full training was given to me on using their very easy admin system and any questions I had were answered quickly.
I needed a very easy to use but professional looking website and that is exactly what I have. I am always getting compliments from customers and professionals on my website design and ease of use.
I have had teething problems but the team at Visualsoft sorted them and they always make sure I'm happy with everything they have done.
No hidden costs you get quotes for any work you want carried out, I then have the choice whether I want to go ahead or not, the charges from a team of professionals working with you are very reasonable.
I highly recommend Visualsoft especially to anybody setting up a website for the first time and need help and advice in plain english without the jargon.
Visualsoft eCommerce

Reply from Visualsoft eCommerce

Thank you so much for the amazing review Dot. We really value our client's feedback and it's great to hear that you have had a positive experience with us - I'll be sure to pass your kind words on to the rest of the VS team.

Thanks again,
Sarah
Visualsoft eCommerce
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Review by confirmed purchaser

Visualsoft provided exactly what we needed, on time and within budget

When we initially set out working with Visualsoft almost 3 years ago we discussed in detail what we wanted our website to do and how we wanted it to look, with the support, advice, expertise and knowledge of the team at Visualsoft we designed a very detailed and bespoke specification.

This was subsequently delivered on time, and was exactly what we expected. The development of our website has made a significant difference to our business.

Since then we have added several features and further developments, the attitude of the whole team has been brilliant throughout - we have had a great personal service.

It has been a pleasure working with such an efficient and professional organisation.

www.fleetfactors.co.uk
Visualsoft eCommerce

Reply from Visualsoft eCommerce

Thanks for such a great review Gary. We're really pleased to hear that you're happy with the service you've received from us here at VS over the past 3 years - I'm sure there'll be many more years of further features and developments to look forward to yet!

Thanks again,
Sarah
Visualsoft eCommerce
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Review by confirmed purchaser

Visualsoft provides the flexibility and versatility that we need

We had a little bit of a difficult start with Visualsoft as we wanted quite a lot of tailored features on our sites. It took a while for things to be sorted, but now all the major works completed, things are starting to flow smoothly. I particularly like their problem reporting system. You get pretty much instant reply on emergency issues. Other non-essential problems response time is also reasonable. It provides the reliability required for a SME owner like myself. After trying out Actinic, Shopify and two tailored programs over the last 10 years, Visualsoft provides the flexibility and versatility that we need. We are also expecting to use their dedicated marketing service in the near future.

www.vendula.co.uk
Andy Musgrave found this review useful
Visualsoft eCommerce

Reply from Visualsoft eCommerce

Thank you for the very kind words Raymond - we're looking forward to working with yourself and the team at Vendula much more in the future to ensure the site has all the additional eCommerce features you require.

Thanks again,
Sarah
Visualsoft eCommerce
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Everything we wanted from a new website

Visual Soft have been very professional right from the word go, giving excellent help and advice on the new website - based on the direction we wanted to go.

They are also very approachable and friendly. Impressed that I have always been able to get a reply to questions very quickly - even out of office hours.

The new website has all the features we required, and lots more that we can add on in the coming months. Excellent help with marketing going forward. I do like the fact that they have extensive knowledge of all areas of website developement and marketing - everything we need under one roof - makes life simpler.

The new website build went smoothly - and they dealt with all the requests and questions we threw at them, promptly and in detail, giving help where needed.

Looking forward to working with the VIsual Soft team in the future - despite the fact that my work load has doubled!
Visualsoft eCommerce

Reply from Visualsoft eCommerce

Thanks for the amazing feedback Debbie!

It's great to hear that you're really happy with your new site and the service you've received from the team at Visualsoft. I'll be sure to pass on your comments to the rest of the team :)

Thanks again
Sarah
Visualsoft eCommerce
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Quite simply working with Visualsoft has made our lives easy

I was nervous before we signed up. You never know for certain whether the finished article you are buying will meet all your needs and expectations. Let me tell you, Visualsoft are the solution. The service you receive is excellent!

I was thinking I would need to chase them as we went along to ensure we hit our 'go live' date. Not a bit! The brilliant Michelle was often on the phone cajoling me along to complete one task or the next.

The whole way through you know where you stand. You can see the progress on your site very easily on the admin page and each week a progress report arrives in your inbox to re-assure you are on track.

If you need to be certain who you should trust to build your site, trust these guys. They are excellent!

www.dashwoodboatclub.com

Enjoy!
Visualsoft eCommerce

Reply from Visualsoft eCommerce

Thanks for the 5* review Rich, it's really appreciated.

It's great to hear that you're really happy with your new website, and we're looking forward to working with you much more in the future.

Regards,
Sarah
Visualsoft eCommerce
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Excellent Service

We have not regretted choosing Visualsoft for the development of our website. We are confident the website now reflects the quality of our company and products.

Excellent ongoing support staff and system.

Andrew Bragg
Director
Ties Planet
www.tiesplanet.com
Visualsoft eCommerce

Reply from Visualsoft eCommerce

Amazing review Andrew - thank you! I'll be sure to pass on your comments to the rest of the team :)

Thanks again,
Sarah
Visualsoft eCommerce
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Visualsoft eCommerce - Outstanding Support - Excellent Website Design - Fantastic System - Perfect.

We have been online for 10 years now and we've been through a few ecommerce systems over the years. I'd say our experience should make anyone reading this take notice - we know what is important in an ecommerce platform and we know a good system when we see one.

Visual Soft have been excellent from start to finish. During our initial consultations they gave us good advice on design and implementation of the website. They genuinely know what makes a good ecommerce business - we got the impression right from the start that they are not simply there to build websites, they are there to help businesses succeed.

In terms of the system itself, we have never seen anything built so well. All of those little niggles that we had with our last platform that we wanted developing but never got round to - they are all there already in the visualsoft platform - amazon integration, ebay integration, royal mail integration, email marketing, search engine optmisation, social network integration - the list goes on.

Overall its 10 out of 10 for Visual Soft. Outstanding Support - Excellent Website Design - Fantastic System - Perfect. We delighted to have them as a partner.


ZUTTI.com
Visualsoft eCommerce

Reply from Visualsoft eCommerce

Thanks for the amazing review Zack! I'm really pleased to hear that we've met your expectations in delivering your new eCommerce website, and I'll be sure to pass on your very kind words to rest of the Visualsoft team.

Regards
Sarah
Visualsoft eCommerce
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Great Website Great Team Thank You

www.tinnedbananas.com is the first website we have had built. Being new to ecommerce we reviewed serval web design companies . Visualsoft came highly recommended.
Visualsoft was an obvious first choice for us, not only is the company located locally (in a very impressive office block) but as an ecommerce specialist Visualsoft really did stand out above the rest.
From the day we started they guided us smoothly through the work that needed to be done. We particularly had a great Project Manager Michelle who answered every phone call and email instantly and really went that extra mile.
Overall extremely helpful support and lovely staff. Visualsoft produced a very professional, extremely suited easy to manage dynamic looking website.
Visualsoft eCommerce

Reply from Visualsoft eCommerce

Thank you for the lovely comments Rosie, it's great to hear that your first experience of a website build has been such a successful one thanks to the team here at Visualsoft!

We're always on hand via the support system or over the phone should you need any further assistance.

Thanks again,
Sarah
Visualsoft eCommerce
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Awesome Platform - Almost a full businesses operations in one platform

These guys are simply awesome, they have been developing eCommerce for along time and it clearly shows inn the VS3 platform - its everything you could need for selling online, not just for the customer but more importantly all the back end systems to support and satisfy that customer.

We would consider ourselves 'informed buyers' meaning we know what we are talking about with regards to eCommerce and no other platform even comes close! Plus they have listened to us and implemented updates/upgrades and improvements almost immediately and in most cases free. this has helped us enormously but also Visualsoft's other clients have benefited from these updates and we do so when they feedback with updates - creating a community around Visualsoft of clients looking for best practice and cutting edge technology - Visualsoft provide this for us!
Visualsoft eCommerce

Reply from Visualsoft eCommerce

Thanks for the amazing review Si!

We're over the moon to hear such positive comments - I'll be sure to pass your kind words on to the rest of the VS team.

Thanks again,
Sarah
Visualsoft eCommerce
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The best eCommerce provider out there!

We have worked with the team at Visualsoft for many years now on numerous eCommerce projects, and have received an outstanding service for each of the five websites they've done for us. From the initial website design process and development, through to the ongoing support once the site is live, Visualsoft has been really professional and beyond helpful throughout. We also made full use of the in house Online Marketing team too, which proved invaluable to us.

Would definitely recommend these guys to anyone looking for a full service eCommerce agency
Visualsoft eCommerce

Reply from Visualsoft eCommerce

Hi Wayne

What brilliant feedback - thank you! It's great to hear you've got very positive things to say about us, and after five projects too! We look forward to the next five :)

Thanks again,
Sarah
Visualsoft eCommerce
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Thank You Visualsoft

I was having problems with a website I had so started doing research for a new company to build me a website, after looking at many clothing retail websites I could see that the sites I liked visual soft had built most of them.

I set visual soft with a challenge to build me a website as fast as possible and they certainly lived up to this.

The communication was their best point, thanks to Michelle Leonard all my questions were answered and no problems were too big. Michelle kept me constantly up to date each step of the way and did everything she could to get my website online as fast as possible.

I would recommend visualsoft to anybody 10 out of 10.

www.onecm.co.uk
Visualsoft eCommerce

Reply from Visualsoft eCommerce

Thank you for the 5* review! We really value our clients feedback - I'll be sure to pass on your kind words to the rest of the team, especially Michelle who I'm sure will be very happy :)

Thanks again,
Sarah
Visualsoft eCommerce
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Great Website Very Good Team

visualsoft have made us a very good website and done everything we have asked cannot fault these guys they know what they are doing and are well advanced in what they do
I would recommend these people too any one wanting a top quality website
Visualsoft eCommerce

Reply from Visualsoft eCommerce

Thanks for the very kind words Pete - great to hear as always :)

Regards,
Sarah
Visualsoft eCommerce
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Visualsoft Rocks...

choosing a web design company is no easy task when your sat in the candy store with a galaxy of companies out there all wrapped in glittery promise.

intro "Visualsoft", take a look at there portfolio

these guys hands down have every aspect of web design locked down and nailed

Visualsoft's designs are killer, front and back end site ease of use and simplicity is key and again these guys crushed it. then there's the back up, "the support", we all need it at some point and you will get it with this company

i cant recommend them enough, after money wasted on other web design companies icing cakes that flopped Visualsoft came through with the goods, my site works for myself my customers, looks amazing and makes money...

badass...
Visualsoft eCommerce

Reply from Visualsoft eCommerce

Thanks for the amazing feedback Lee!

It's great to hear that you're really happy with your new site and the service you've received from the team at Visualsoft. I'll pass on your comments to the rest of the team :)

Thanks again
Sarah
Visualsoft eCommerce
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Hit every deadline and very easy to work with.

This is our second website to be built by Visualsoft, they have incredible sysyems in place to ensure everything runs like clockwork including very competent staff who clearly have love and a passion for what they do. I would recommend Visualsoft for anyone looking to break into the e-commerce market or a complete overhaul of an existing website.
Visualsoft eCommerce

Reply from Visualsoft eCommerce

Wow, thanks for the great feedback Andy!

It's great to hear that you're really happy with your new eCommerce websites, and we're looking forward to working with you much more in the future.

Thanks again,
Sarah
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Review by confirmed purchaser

Totally Professional

It was crucial to us when selecting an IT company to rebuild our website from scratch we had to find a corporation who has a relaxed, considerate and customer focused approach but more importantly a pro-active professional. Tim Johnson at Visualsoft seemed to fulfil this criteria better than anyone else I considered and 1 year on I know we made the right decision.
Visualsofts’ support, direction and advice has been invaluable in assisting us to develop and establish Red Hot Sunglasses. The dependability and efficiency of service they provide permits us to get on with our business and forget they are there which allows us to concentrate on meeting the needs of our clients and ultimately growing our business to success.
Visualsoft eCommerce

Reply from Visualsoft eCommerce

Thanks for the great review Phil! I'm really pleased to hear that we have met your expectations in delivering your new eCommerce website, and I'll be sure to pass on your very kind words to Tim and the rest of the Visualsoft team.

Regards
Sarah
Visualsoft eCommerce
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Excellent websites and excellent support staff!

We were new to ecommerce and reviewed several web design companies. Visualsoft really do stand out above the rest. From the day we engaged with them, they guided us through the work that needed to be done. We had a particularly good Project Manager, Michelle, who went the extra mile on countless occasions to assist us!
Visualsoft eCommerce

Reply from Visualsoft eCommerce

Thanks for the 5* review! It's great to hear that you've had a really positive experience with us so far, and we're confident that it'll go on for many years to come!

We're always on hand via the support system or over the phone should you need any further assistance.

Regards,
Sarah
Visualsoft eCommerce
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They feel like family!

We have used visualsoft for over 5 years and they now feel like family. Kissika is the third site in which Visualsoft have built for us and they just get better and better.
I would strongly recommend them to anyone who asked. :-)
Visualsoft eCommerce

Reply from Visualsoft eCommerce

Thanks for the lovely comments Sam - great to hear as always!

Thanks again,
Sarah
Visualsoft eCommerce
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Review by confirmed purchaser

I ask for a dedicated eCommerce company

Visualsoft eCommerce responded to my many demands and needs with the creation of www.jrlinton.co.uk our new website breathes our passion, our dream and is backed by a team of people over at Visualsoft that undoubtedly understands not just what their client wants, but delivering meaningful eCommerce and strong back-end integration. My favourite perks are the dedicated this and that, like:
-Account manager
-Marketing
-Couple minutes on the tube and I'm at the London office
-Expert developer
-Meaningful help if/when we need it

To sum this review up, Visualsoft is the backbone of JR Linton's eCommerce possibility and our presence at www.jrlinton.co.uk strives because of Visualsoft eCommerce and their team of experts.
Visualsoft eCommerce

Reply from Visualsoft eCommerce

Thanks for the fantastic review Jeffery! We really appreciate our clients feedback - I'll be sure to pass your kind words on to the rest of the VS team.

Thanks again,
Sarah
Visualsoft eCommerce
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Review by confirmed purchaser

5 star service and 5 star support

I'm over the moon with my new e-commerce site. www.lingeriebyannette.com As a complete technophobe, I have found the help, advice and support I have received from Visualsoft throughout the process of building my site incredible. I can highly recommend them to anyone looking to develop an e-commerce site.
Visualsoft eCommerce

Reply from Visualsoft eCommerce

Thanks for the brilliant feedback Annette

It's great to hear that you're really happy with the service and support we offer - we're looking forward to working with you, and the team, much more in the future!

Thanks again,
Sarah
Visualsoft eCommerce
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Review by confirmed purchaser

Excellent service Highly recommended

Extremely helpful support, and they produced very professional easy to manage dynamic looking website.
They answered my queries promptly. I also received a progress report at the end of each week which highlighted any outstanding actions.
Would certainly recommend them to anyone looking for a professional web site
unionjackwear.co.uk
Visualsoft eCommerce

Reply from Visualsoft eCommerce

Thanks for the 5* review Graham!

We're pleased to hear that you found our weekly reports helpful throughout your project, and our support staff will be thrilled to hear your really positive feedback!

We're always on hand via the support system or over the phone should you need any further assistance.

Thanks again,
Sarah
Visualsoft eCommerce

About Visualsoft eCommerce

OVER 15 YEARS EXPERIENCE

Established in 1998, Visualsoft has continually delivered solutions that surpass client expectations, enhance brand perception, generate revenue and provide maximum return on investment.

PROVEN TRACK RECORD

With over 550 eCommerce clients, Visualsoft has vast experience and understanding of online retail.

AWARD-WINNING DESIGNS

Visualsoft beat 1,750,000 entrants to win 'Design of the Year' at the 2009 iStockphoto Punctum Awards

AWARD-WINNING TECHNOLOGY

Visualsoft clients are regularly short-listed for prestigious awards, including the Drapers Etail Awards, Drapers Fashion Awards and Drapers Independants Awards. The longevity and significant growth of Visualsoft in the fast-paced eCommerce sector has also won the team a place in The Sunday Times Hiscox Tech Track 100 in 2013.

FULL SERVICE AGENCY

Unlike an off the shelf eCommerce package, Visualsoft has an in-house team of specialists covering all areas of eCommerce, including Design, Development and Online Marketing, as well as dedicated Project Managers and Account Managers to help you through your website build.

ECOMMERCE SPECIALISTS

As one of the UK's leading providers of eCommerce services, Visualsoft creates websites for clients who want more than just a presence; they want results - new customers, more business, better business.

About this company

Based in the North East of England, Visualsoft is an award-winning eCommerce agency that delivers outstanding web design, development and online marketing services to etailers.

Visit Visualsoft eCommerce

Get in touch today...

Call us on: 01642 633604
We live here: Gloucester House
TS18 1TW Stockton on Tees
United Kingdom

Category

Visualsoft eCommerce is ranked 1 out of 2 in the category Affiliate Marketing

Visualsoft eCommerce is ranked 1 out of 12 in the category CMS

Visualsoft eCommerce is ranked 2 out of 51 in the category

Visualsoft eCommerce is ranked 1 out of 24 in the category Online Marketing

Visualsoft eCommerce is ranked 1 out of 2 in the category Social Media

Visualsoft eCommerce is ranked 1 out of 39 in the category Webdesign

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