Staff are very unhelpful and generally just say 'i don't know' and their singal coverge is poor. 3G coverage is non existent, with every other netwerk getting full bars 3G in my house, and i have to be next to the window to gain any signal (not 3G) at all, and the same goes for my entire city. went into the vodafone store to see what they had to say about the signal, and the response i got was 'well your on half bars 3G now, and your inside' to which my response was 'do you have a sure signal? because you do, and it is about 2 feet away, so they fact that if walk another 2 feet away ill loose 3G just shows how poor that service is aswell' to which she replied 'yes, we do have a suresignal, you can purchase one if you like?' no, i will not purchase extra merchandise to be able to use a contract i pay well over £40 for!