Helpful in every way
I have never had a problem with Vodafone. As I am self employed and get paid at weird intervals, occasionally I need a bit of time to pay my partners, mine and an iPad bill (all on 1 account). Every single time I've had a problem, they've been extremely helpful and very understanding. I have 2 children and work away most of time so need my phone. I agree they are a bit pricey but I've never been helped by any other phone company in this way. Also me and my partner get loyalty offers as we have stuck with them now for a few years and will continue to do so. Even when I went to Caribbean to work, I recieved a bill of 450£ but I'd asked for an extra before I left to be out on to my number to get cheap calls from Caribbean. Turns out it was from uk to Caribbean that was put on my account. Got a refund of 350£ with one phone call. Absolutely brilliant and can see us being with Vodafone for a long time.