Vodafone reviewed by

trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

Customer care is Appaling

I have just come out of a year and a half ombudsman dispute with Vodafoen, which they finaly admitted liability. However i decided to take up their usage again due our Companies employee advantage discount, i wanted the ipad, so upgraded, applied online as per terms and conditions for my discount, and got back a reject, it took weeks of emails to finaly get acknowledgment of their breaking thier own t&Cs but no appology, in fact, because i had delayed paying for the incorrectly priced paln they refused to apply the discount again. They broke the rules but then tried to turn it on me. Im due a phone upgrade but this has left me in serious doubt, Seeing as a college on t mobile upgraded to a new Nokia and got much better deal includidng unlimited internet for £4 less than vodafone who dont offer anywhere near the usage for the price and coverage is as good.
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