Waitrose reviewed by

essex, GB

5 Reviews

trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

misleading promotion

I took advantage of " buy 2 get third free" offer and ordered 9 via online shopping. Only 5 got delivered! If the promotion was not misleading I should have received 6.

Got a refund of £5.32 to my credit card, and I am not happy with it.
The price of one item is £7.99. It would be a fairer system to return me the missing item or a refund of £7.99.
A reputable supermarket is ripping off customers and providing a misleading and fraudulent service to the general public. OFT has been informed.
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