Waitrose reviewed by

trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

Disgraceful Customer Service

I did my weekend shopping on Friday 26th at 5pm . I bought a chicken for Sunday lunch. When Sunday came around the chicken was off - stinking. When I looked at the date code it was use by 26th. When I contacted the store I was told they frequently sell chickens in the main fridge (this was not the reduced area) that have to be used that day. So if you did your shopping at 8pm you have to use it before midnight. I pointed out that I don't think it is unreasonable to be able to purchase a chicken on Friday that is still fit for use on Sunday lunchtime. I was informed by the manager that it was up to me to check all the dates on every product that I buy in store to make sure they are suitable for me. He then asked me 'what do you want me to do about it?"
2
MikeK and Denise Gillies found this review useful
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