Stands for quality, needs attention
I think everyone knows that Waitrose is best :-) Glad to see Delia back too! Without resorting to insults (as I see some have done) it might be that there online service is not really up to scratch! Missing items and a less than happy experience with the response, yes I am afraid so. Was it on the rude side....ummm yes a bit. I find that if you talk to people with respect then you can easily get what you want without creating discord. That is what happened to me :-) So all's well that ends well? maybe.I am not entirely happy with the experience still. I hope that Waitrose sort out these problems with waitrose.com Will continue to shop there as I love the quality.