I have been so pleased with wallpaper direct. I have sent off for so many samples which they have sent free of charge each time. finally choosing my 2 designs, the rolls arrived super fast, only 2 days after ordering. They sent me a text to let me know they were coming early and would i like to change date or deliver to a neighbour!! So pleased with the service and my lovely new wallpaper!! THANK YOU!!!!
The wallpaper i ordered was delivered within 2 days. I was kept informed by text and email about the delivery, and offered alternative delivery options if i was not in (i chose to leave with a neighbour). Very happy. Thank you.
Order was exactly what we expected and has transformed the living room.
The order was delivered in about 4 days and the packaging was excellent with everything arriving undamaged and in one piece.
Excellent service, I had to order more rolls of the same batch 2 weeks after the initial order. After an email to customer services they sorted everything out and dispatched via Currier. Will use again.
An easy to use website with room sets to help envisage the, paper over a larger area, fast delivery of all those samples ( sorry hubbie! ) and prompt efficient delivery of paper all carefully wrapped & well protected.
If only the box contained the decorator too....
You just don't need a shop with service like this . I asked for a sample it came in a day or two we ordered that also came in a day or two . Pluse there was lots of choice great service lots of choice free sample what more would you want ?
I have used this site several times and have always had a good experience. The customer services team are knowledgeable, helpful and prompt. The delivery is good and the choice & product descriptions excellent. I like the "in room" facility for the wallpaers and the ability to see the design in several colours. Also the sample delivery is good and prompt and has always given me enough sample to see what the paper will look like. Overall I like this site & will be back.
Easy to use website, very user friendly, helpful options, such as requesting same batch code when you run out because you didn't order enough rolls! Fantastic delivery service from DPD, keep in touch with you, even had drivers name, very personal service.
Not our first purchase from Wallpaperdirect, and won't be our last. Have had absolutely no issues with their website, infact, it's one of the most user friendly websites I've used! Choosing, ordering and paying - extremely straightforward. Then, notification regarding the delivery is excellent, emails and a text which actually tells you what time the delivery will be - no more waiting in all day for a delivery that doesn't arrive til the last minute! So you can plan your day, sign for it from the courier, and open the well packaged paper ready to go on, all within a couple of days from choosing - perfect!
Third time I have used WD. The site is brilliant, the filtering really intuitive. Being able to view the wallpapers in every room setting invaluable. The samples are a good size and recently I received two samples of the same wallpaper as obviously someone had realised I wouldn't be able to see the whole design repeat on one. Thank you! Any niggles? The discount vouchers run out too soon, people normally do a room at a time, with months, (maybe years!) in between. So far I have never been able to take advantage of a voucher as they are only valid for a short time. How about offering one when samples as an incentive! Despite that, still a great service and I love my cow wallpaper which I now have in two rooms!
I ordered two rolls that where delivered on time and when they said they would. I got a text from the van driver to tell me when he was on his way. Great choice if designs and top quality paper. Many thanks and I will defiantly use you again. Steve. Nottingham.
You will love this company for choice, price n speed.
very good quality ,happy with shading
The wallpaper was reasonably priced but what really impressed me was the unbelievably quick shipping to Australia. Three days after ordering, it arrived. I was stunned. Apart from that, I had a follow up email that was answered within the hour. Wow! A lot of on-line businesses can learn a lot from Wallpaperdirect's business model.
When we finish building our new home, I will be buying again from Wallpaperdirect.
I placed a wallpaper order but was worried it wouldn't arrive on time for my decorator. Customer service was excellent, I was soon helped and my order was tracked to see if it would arrive on time. The gentleman called me back to inform me my order was being dispatched that afternoon and would be with me the next day. I was over the moon when it was delivered on time! Thank you for such a great service, Will definitely recommend.
I have purchased quite a few different wallpapers form wallpaperdirect over the past few years and i have never been disappointed! It is so much easier viewing all the different choices on-line, then have to trapse around the shops. There is so much choice and so many different styles to choose from, you will never be disappointed!
I still await delivery of my wallpaper, which is currently out of stock. This is disappointing as the decorator was due to start work in a week, but I have had to delay because the wallpaper won't be available till mid-January. However, the website was easy to use, ordering was also easy, and an email to let me know there was a delay was welcome. So yes, decent treatment . . . And hopefully no friction to come!
Bought a Contour wallpaper for my new bathroom just to cover a panel under bath, because I didn't like the white colour and now the room is incredible better. The quality is very nice, easy to hung it. The service was super. They let me know which exactly day and hours should be my delivery by text and email. The delivery company no messing about like Yodel and delivered my item in perfect time. Package was perfect inside a box. Very impress about everything, so I decide to order a new Contour roll. Very high recommend it.
Excellent. Livraison super rapide et envoi très très soigné. C"est vraiment un site à recommander.
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