Walls and Floors reviews

Walls and Floors reviews

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Review by confirmed purchaser

Good product and price for my bathroom tiles, let down by delivery damage but superb after sales support to rectify the matter.

Easy online ordering and confirmation by return.
Chose next day delivery at a price - but needed in my case.
Arrived next day with over 50% damaged in transit.
Advised Walls and Floors and received excellent support in rectifying the damage - refund of next day delivery charge plus replacement of damaged tiles.

I was very pleased overall, despite missing the planned project completion target.
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Review by confirmed purchaser

Good quality good delivery would use again

All the material turned up when they said it would, the tiles I bought were brilliant and the adhesive and grout equally good. Everything went brilliantly with there service would use again and recommend to friends and family
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Review by confirmed purchaser

Unbelievably good.

The range of goods, the prices, the service, the delivery times, could not have been bettered. I do not buy tiles every day, but the next time I do, this will be my first port of call.
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Review by confirmed purchaser

Marvellous Tiles!!!

This is the second time I bought tiles from Walls and Floor tiles and each time I was very pleased. The tiles a re well packed and none of them were broken. They didn't send me one of the colours I asked for, but the one they send was nearly the same, so I don't think I'll notice the difference. Well done.
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Review by confirmed purchaser

speedy delivery good products good prices

I like the sample service, so that I can compare tiles before purchase, and I like the speedy delivery, I will use again
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Review by confirmed purchaser

Good quality tiles, arrived on scheduled date; however, some parts of the order were missing (tile edgers).

Would recommend re: quality if tiles, but e careful in case your order arrives incomplete!
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Review by confirmed purchaser

poor delivery service

man took crate of van an onto road then unable to get it up curb. It was obvious he was not going to make much of an effort to move it to a convient storage spot so left on pavement and he seemed happy that i would have to split load and move by hand. this took me 2 hrs
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Review by confirmed purchaser

Great service Great prices

Certainly recommend walls and floors for tiles, quick delivery for both samples & your order, the tiles are good quality & at a great price, very easy to order online
saved myself quite a bit of money
No hesitation recommending this company
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Review by confirmed purchaser

amazing cannot thank them enough speedy accurate good value

Ordered 430pm tuesday arrived 645am thursday amazing
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Review by confirmed purchaser

Good quality tiles, just as described and delivered quickly and efficiently.

I have never ordered tiles on line before and was a little apprehensive. However, the order arrived as arranged, much cheaper than the large retailers and good quality. Will use this company again.
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Review by confirmed purchaser

EASY

The site was easy to navigate, we ordered a sample just to make sure and then we placed our order, about 4 days later our tiles arrived exactly when they said they would.we felt we had got a right bargain as we had been looking for ages trying to find a tile that we both liked but we were on a budget and thought we were never going to find a quality product for the right price. the delivery driver was very friendly and polite. all this at such a great price, great product,great service. well done guys.
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Review by confirmed purchaser

an excellent company, quality tiles and delivery promises kept.would highly recommend.

An easy transaction, delivery as promised. Quality tiles at very reasonable prices and an informative and well presented website. Would highly recommend.
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Review by confirmed purchaser

Well satisfied

We got the tiles we wanted at a good price. The online purchase was straight forward, and delivery was in good time to start the job. Don't forget to order tile cement and edge trims because they're good value too.
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Review by confirmed purchaser

Ver efficient service - thank you!

The tiles I bought looked even better than the picture suggested. They look very expensive but were a real bargain. They look great in my kitchen . I would definitely recommend this company and I will be using them again myself in the near future.
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Review by confirmed purchaser

Very professional company

From ordering sample tiles to delivery of chosen tiles I found Walls and Floors a very professional company to deal with. Prompt delivery, contact emails to acknowledge my orders and delivery dates were spot on. Tiles waiting to go on kitchen wall trust product will be as good as service so far.
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Review by confirmed purchaser

Great service, great tiles, great prices

Great service, great tiles, great prices
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Review by confirmed purchaser

Couldn't find better value and service was excellent too.

Prices are excellent. Tiles delivered quickly; walls and floors texted me to confirm delivery date and driver phoned me to confirm time even though I had a standard delivery option! All tiles in perfect condition and can't wait to see the room finished!
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Review by confirmed purchaser

Somebody's head should rolll from the packing-shed.

The tiles were just what I was looking for but what a disappointment when they were delivered.
I opened the package on the spot where it had been placed, (in the front porch on the coconut matting floor). The two boxes formed one side of the package and the rest looked as if it had been cobbled together from oddments of corrugated cardboard. One of the boxes had torn corners for starters. The sound of grating was ominous and no wonder; round edged and square tiles had been placed without any protection on the base and the two boxes placed on top of them. There was space for movement and move they did.
The manufacturer's way of packing tiles flat with only one flimsy cardboard buffer, was new to me. In my fifty-plus years of experience in the industry, tiles travel better packed sideways-on and with a buffer between every six tiles.

I'm really disappointed and annoyed that I've got to start tile-hunting again.
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Review by confirmed purchaser

5 star so far but haven't fitted any yet

Have given 4 star so far only because none have been fixed yet, so until they come out of the wraps ?. Service so far has been top drawer, so ask me again in a couple of weeks.
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Review by confirmed purchaser

Poor service

Placed an internet order for some samples and chose a standard 5 day delivery. As no samples arrived within 5 working days, contacted them on the 6th working day and was told they would check with their courier company and get back. Waited for another day and no one got back to me so had to ring again and was told they would arrive in the next 3 working days!
Took 10 working days and 4 phone calls just to receive samples so not sure if I want to order from them.
Also their delivery charges are quite expensive for express delivery.

Walls and Floors Details

Price Beat Promise

We try our best to ensure we provide the lowest prices online, however if you find any comparable product cheaper elsewhere we will beat the price by 5%.

Free Delivery

Fast free delivery on all orders over £99, regardless of volume. Choose your delivery day, next day, AM/PM, Saturday or Sunday delivery also available.

Order Samples Next Day

Why not try before you buy? Full size samples straight to your home, with free delivery. Need samples in a rush, next day delivery is available!

Over 6,000 Tiles

Search the largest collection of tiles online in the UK. From bathroom & kitchen tiles to wood-effect & Victorian.

Easy Returns

Change your mind? Not a problem. You can also return full boxes of unopened tiles!

Need Help?

Expert in-house help & advice from our UK based sales & support teams by Phone, Email or Live Chat. Call us today 01536 314730.

About Walls and Floors

Leading Tile Specialists. Walls and Floors offers an unbeatable range of tiles to suit all your home improvement needs. Discover your perfect style this season...

Visit Walls and Floors

Customer Service

Call us on: 01536314730
We live here: Garrard Way
NN16 8TD Kettering
United Kingdom

Category

Walls and Floors is ranked 69 out of 141 in the category Bathroom

Walls and Floors is ranked 74 out of 121 in the category Decoration and Interior Design

Walls and Floors is ranked 14 out of 20 in the category Flooring

Walls and Floors is ranked 492 out of 1035 in the category

Walls and Floors is ranked 51 out of 97 in the category Kitchen

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