I was reassured after reading reviews on Walton's product and service.
Free delivery was the clincher and the fencing I wanted was cheaper than wickes and b&q
I rang and spoke to the sales dept and they gave me advice and reassurance that if I wasn't happy with the product, I would be able to return it,even after I had fitted it.
On the day of delivery, I was given 8 minutes notice rather than being notified earlier and I couldn't be there to sign for delivery.The delivery was made and stored as directed and is now fitted and looks excellent.
Good product,reassuring staff and on day delivery, Allowing for late delivery contact, a very pleasant experience.
Have told my friends and will buy from Walton's again.
ok ... it was a garden shed. Still some achievement. Price/quality is good. Instruction to build is OK but managable for a rookie in house building. Make sure you have a second pair of hands and a fully loaded battery powered screw.
I ordered 7 fence panels on a Sunday, was telephoned first thing on the Monday morning to arrange delivery. Very helpful lady on the phone. Delivery was arranged for the Friday and as I would be out I asked if the panels could be left down the side if I left the gate unlocked. The panels were delivered on the day and left exactly where I had asked. Fantastic panels which look great in the garden
Highly recommend Walton's for service and the fantastic free delivery. Thank you.
We are very pleased with the fencing we purchased and the quick delivery. W e will certainly recommend your company.
Very pleased with my fence panels, they are exactly as described on the website.
Shed ordered on Sunday, Contacted by company Monday, delivered Wednesday - 1 day earlier than we thought. They delivered around the back of the house, replace bins and made sure it was all left tidy - EXCELLENT SERVICE.
Shed is just as described - everything needed was enclosed - really easy to put up.
I would definitely recommend to others and use the company again.
I order some fence panels I had them delivered within a few days ,they are really good fence panels and the delivery was great they ,I was phoned and ask if they could deliver them the day before the date I was given which was very helpful ,my neighbour needs some new fence panels and I will be passing your name onto them.
The only slight downside was that having ordered fence panels we were told that they weren't in stock. However, all the information we got from Waltons in the period of waiting was accurate and when the panels were delivered the driver was helpful and friendly. The panels were also significantly cheaper than any similar ones we could find elsewhere, so it was worth the wait.
Good quaility, great service.
Shed, 8 by 10...
Apart from the occasional warped piece and lack of a supporting base stud... excellent.
Is exactly what is says on the tin....
The playhouse I ordered was the cheapest I had seen it with Argos selling the same one for nearly £200 dearer! Ordered on the Saturday and was delivered on the Wednesday would most definitely use this company again
Delivery was extremely prompt and the delivery guy was helpful, but then I started to put the shed together. 3 gripes:
1. The doors were too big for the frame so I had to plain them down.
2. The instructions did the job, but lacked the detail. For example if you looked at the illustration for guidance you could easily place the hinges in the wrong location
3. The pieces of wood that go over the felt at the front and back needed to be angled at the end and they were rectangular
Who ever QA's this should be shot! OK a slight over reaction, but disappointing. And this will cost Waltons in loss of repeat business; we need to replace a huge shed at the top of the garden - will I go with Waltons? What would you do!?
I have not one quarm or complaint, thank you
It was very easy to choose and order a new garden shed. Delivery was as promised and the delivery driver was very helpful taking everything to the back garden which was a bit of a trek. The extra padlock I ordered was out of stock but Waltons kept me informed at all times and advised a refund as they didn't know when more stock was coming in. This was all most acceptable and I am very pleased with the shed and all contact I had with Waltons and the driver/delivery man.
I was very pleased with the prompt delivery of the 13 good quality fence panels by a very nice gentleman driver. This enabled my fence, that had been blown down in the recent storm, to be replaced in a jiffy by my workmen. Many thanks for your help. It's good know that I can rely on such a goog service.
This was one of those great internet shopping experiences from beginning to end!
It was a great website, nice and easy to find what I wanted, with helpful tips.
The prices were great, and with FREE delivery.
Booking a delivery was easy, it came just 2 days later. I thought I might not be in, so together with Waltons I worked out a safe way that my goods could be left in my absence.
I thought I couldn't manage to put fence up, but at these prices, and their advice, I thought I'd give it a go, I'm glad I did, I saved myself a fortune. By the way, I am a real customer, I have no links with Waltons other than a Google search and then buying some stuff from them; just in case you were thinking that review sounds too good to be true!
Just a happy customer.
The whole process of ordering a shed was made very easy. Your web site is very clear and I appreciated being able to read reviews from other customers. The people I spoke to with queries were very helpful , the shed arrived and was erected with a minimum of fuss in a very friendly and efficient manner. I am very pleased with the finished result.
Having said delivery would be 2 - 3 weeks, they rang up the same day and said it would be coming 2 days later. They arrived in the morning and by lunchtime the shed was erected. Very pleased all round.
Just purchased a garden shed from Walton's as their prices were the most competitive. The site was easy to use and they kept in touch with me from online order to delivery. The lock was out of stock but the delivery driver advised us that it would be sent out shortly. I received a phonecall couple of days later to advise me that it had been dispatched and day later it was here. Great service would recommend to anybody.
Ordered a shed online, very simple process and a very competitive price. Also ordered the shed to be fitted
Shed arrived as promised, fitter arrived as promised.
All went very smoothly and very pleased
Would recommend Waltons
I'm a dumb blonde and ordered the wrong size fence panels. Waltons were excellent and there were no problems what so ever, about them being collected and the correct size delivered. Brilliant Service - thank you so much - I thought I was going to be left with some large fence panels!
Although very happy with my new potting shed, the door frame is not built for anyone over 5ft 4in tall. I can feel my hair touching the top of the door frame when I walk in so we'll need to think of a way to highlight that danger to the rest of the family.
Very good quality shed, well worth the money, Driver very polite and helpful,
8x4 pent metal shed Waltons own make, Delivered quickly but damaged on the corners managed to sort of straighten them out, the instructions are a waste of time it was a nightmare to put together the screws do not tighten up properly I wont go on but will never buy from own make again total waste of money get yardmaster or arrow the quality and putting together are 100% better.
I can only comment on the service and delivery to date as we have yet to construct our child's play house but I would absolutely recommend Walton's for their customer service and delivery. I ordered online on the Sunday night and we had the product by 10am on the Wednesday morning and we are not a mainland delivery address!
The four star rating is because I cannot comment on the quality of the product yet as we have yet to construct.
I'm very happy with my "sentrybox" shed. It is of good build quality and should last many years. The shed comes flatpack and takes a couple of hours to put together. Delivery was prompt - in fact they phoned to arrange a suitable time at 8am the morning after I put the order in. Delivery driver phoned en-route. No complaints at all, an excellent service
Pleased with summer house price, design & delivery. Had no problem contacting firm over slightly warped door which they immediately promised to replace, within a week. Replacement door damaged in transit and returned by the carrier, TNT, and it took several phone calls and a month to finally get another replacement installed - there seemed to be little coordination/communication between Walton's dispatch/returns dept and their production/sales dept to send us door#3. Individuals were all polite and helpful though.
The free wood treatment included, to be applied after erection, was water based, so not up to the oil based standard they specify in the written guarantee conditions. I queried this, and was assured that it would be OK. I also fitted laminate flooring on top of the chipboard one as supplied, as recommended by another reviewer, to improve appearance and reduce 'give'. I was pleased with the erection service.
The driver, who delivered the panels, helped me carry them to the rear garden – all 25 of them. The panels were of good quality but the ad stated that the panel thickness was 47mm, as my existing concrete post slots were 50mm, these panels would fit fine. Sadly, the only item on the panel measuring 47mm was the top capping; the remainder of the fence was about 25mm (including the cross members). The panels rattle on the slots, I guess I’ll have to pack each panel to stop the rattling in the wind.
Despite this, these panels are still value for money.
I bought this product online but it is a bit cheap in quality however the money I paid is worth it. Pay less and get less. When it arrived it already was coming off some of its edges from the nail. When I showed it to the delivery driver, he said I can take it back for a replacement. I told him I would not bother caused I need it badly. So I decided to hammer some of the nails with my own initiatives.
over all it can serve for the purpose for at least 5 years if not ten year.
I bought a 8x6 Pent shed from Waltons and it was delivered on time and in perfect order. It was installed professionally, but it could be done by any useful DIYer. Nothing bad to say about this company
To reply as a company, please log in to your business account.