I searched for a superking size bed for months... looked just about everywhere (online and visiting several stores) and finally came across Warren Evans.
They are very professional, the products are beautifully made and customer service (both in store and by phone) is 10/10.
They were very accommodating in my requests to the height of the bed, payment and delivery dates. And I gave them a "complicator" as I was going on holidays and would move to my new house the day after arriving on Sunday, which meant they could not reach me to confirm the delivery time (as I was arriving in the evening). But they were very accommodating and offered to call me first thing on Monday before their drivers were leaving the warehouse. They really went out of their way to help!
And their team put the bed together in less than 10 minutes, extremely efficient and polite - with a smile on their faces!
I could not fault these guys... their great reputation is well deserved.
Oh my God. I expected a nice bed and mattress. What I got was beautiful. Like something from a palace bedroom. Great quality wood, hand crafted, mattress fit for a queen. Dennis from the Camden branch was really helpful.
Having now had two successfully fulfilled orders from Warren Evans I would recommend them to anyone without reservations. The deliveries are timed, with a call a few days ahead to confirm the two-hour window and a call on the day an hour or two ahead of actual delivery, so you can pop out to the shop without worrying that you'll miss it. The furniture is very well made and solid, lovely simple styles beautifully finished, and assembled for you in your room by polite normal people with no fuss. This is what internet shopping ought to be like.