Warren Evans reviews

Warren Evans reviews

Good
7.3
from 0 - 10
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Top marks for product - could do better with customer service

I pass Warren Evans Brighton shop every day on my way to work & love the look - I also love the fact that the products are handmade & the green credentials so chose to buy my replacement mattress from there. The mattress is fabulous & delivery was great. The one thing that let it down was the service - the woman who served me yawned constantly, was seemingly bored & seemed to find serving us an irritation - in a word rude! I certainly didn't leave there feeling like a valued customer - I felt disgruntled & disappointed. So great product but some customer service training required.
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Great products and even better customer service!

I searched for a superking size bed for months... looked just about everywhere (online and visiting several stores) and finally came across Warren Evans.

They are very professional, the products are beautifully made and customer service (both in store and by phone) is 10/10.

They were very accommodating in my requests to the height of the bed, payment and delivery dates. And I gave them a "complicator" as I was going on holidays and would move to my new house the day after arriving on Sunday, which meant they could not reach me to confirm the delivery time (as I was arriving in the evening). But they were very accommodating and offered to call me first thing on Monday before their drivers were leaving the warehouse. They really went out of their way to help!

And their team put the bed together in less than 10 minutes, extremely efficient and polite - with a smile on their faces!

I could not fault these guys... their great reputation is well deserved.
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Dreamlike beds, good prices and fantastic service. Oh and made in the uk

I was recommended to Warren Evans by a friend after I sat in her super comfortable bed and asked her where she bought it.

The beds are great. This is the most comfortable bed I 've owned.

What was also great was the service. The delivery guys really were passionate about the beds. And they put the whole thing together for you.

And then the other great thing is you are supporting the UK economy. All the beds are made here.

What's not to love?
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Amazing bed

Oh my God.
I expected a nice bed and mattress. What I got was beautiful. Like something from a palace bedroom. Great quality wood, hand crafted, mattress fit for a queen. Dennis from the Camden branch was really helpful.

What a BED!
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Excellent company, great service, efficient delivery

Having now had two successfully fulfilled orders from Warren Evans I would recommend them to anyone without reservations. The deliveries are timed, with a call a few days ahead to confirm the two-hour window and a call on the day an hour or two ahead of actual delivery, so you can pop out to the shop without worrying that you'll miss it. The furniture is very well made and solid, lovely simple styles beautifully finished, and assembled for you in your room by polite normal people with no fuss. This is what internet shopping ought to be like.

Warren Evans Details

About this company

Handmade wooden beds and wood bedroom furniture from Warren Evans, London. High quality wooden beds and orthopaedic mattresses delivered in days.

Visit Warren Evans

Contact information

Call us on: 0207 693 8988
We live here: 3a Prowse Place
NW1 9PH London
United Kingdom

Category

Warren Evans is ranked 86 out of 109 in the category

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